3 jobs found in Tasmania

Customer Service Officer | Community Bank Deloraine | TAS
Bendigo and Adelaide Bank Tasmania, Australia
Do more, dream more, become more. Welcome to Bendigo.    About us   We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.   Be the difference. Be part of Bendigo Bank.  As well as this, you will be a part of the Community Bank Deloraine & District that was established and has been successfully operating for over 15 years. This Community Bank has returned over $2 million to the Meander Valley community.   About the role    As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.   You will be given the support you need to do what you do best –...

Jun 23, 2022
Senior Business Applications Analyst (Payments)
MyState Limited Hobart TAS 7000, Australia
Payments is a critical process in banking, and MyState is constantly enhancing our payments services to provide our customers with a choice of innovative options to make payments seamless. Subsequently we are looking for a Senior Business Applications Analyst to join our Hobart based Technology team, supporting our payments solutions. You will work closely with various stakeholders to deliver exceptional payments experiences via our internet/mobile banking channel and third-party solutions. Whilst you won’t be doing any coding directly, your strong experience in software development will be essential to supporting solving of complex technical problems and influencing the delivery from our solutions partners. You will be the Technology SME for payments, developing deep end-end understanding of the solutions and services MyState use to support payments processes You will keep abreast of payments scheme and regulatory compliance changes required to support payment processes You...

Jun 24, 2022
Workforce Planning & Reporting Analyst
MyState Limited Hobart TAS 7000, Australia
We’re seeking a Workforce Planning & Reporting Analyst to join our Contact Centre. The key role of our Workforce Planning & Reporting Analyst is to support contact centre leadership in machining data driven decisions to ensure a superior customer experience in the most efficient and effective manner. This role owns the end to end forecasting and planning process for the contact centre, including volume forecasts, scheduling and optimisation activities. The role will work closely with the Manager Contact Centre and Team Leaders in providing performance reporting and insights, as well as identifying new opportunities to improve performance in terms of customer outcomes, productivity, call reduction and quality. Our successful applicant will have: Demonstrated advanced data analytics capability – with the ability to delve into detail but also summarise concise insights where required Excellent written and verbal communication skills, with confidence and competence to...

Jun 22, 2022