Aug 29, 2023

Senior Business Analyst

  • REA Group
  • Richmond, Melbourne VIC
Full time Finance Information Technology

Job Description

We're REA

REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property, data and financial services.

We are now a $1bn business across Australia, Asia, India, and North America, listed within the ASX Top 25 companies. Some of our brands include,,, Mortgage Choice, and REA India (

With bold and ambitious goals, we are “changing the way the world experiences property”. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home. With over 12m Australians engaging with REA, your role will make a difference.

Where the team fits in

The role sits within the Customer 360 tribe in the Customer Marketplace Portfolio of Customer Product & Experience group. The tribe manages the platform and data that powers the best customer experiences. This tribe is accountable for different customer experiences like onboarding, contract management, managing agency and profile information while supporting sales flows. This tribe is also a Data owner and publishes foundational dataset making it easily accessible to draw insights and decisions.

What the role is all about

As a Senior Business Analyst, you will be responsible for the solution design and delivery of products and services in a collaborative team environment using agile methods. The role requires full involvement through the entire SDLC – from concept, discovery and requirements through specification, development, testing and release. You will be responsible for: 

  • Understanding complex business landscapes and clearly articulating business needs from a varied group of stakeholders; 
  • Translating business requirements into clear, concise, testable and accurate user stories & process flows; 
  • Validating and documenting business rules and scope 
  • Collaborating with Product Managers, Designers, Delivery Leads, Developers and Quality Analysts in the production of solution designs and specifications and ultimately, working software; 
  • Ensuring that requirements are understood using a variety of analysis and documentation techniques including the application of visualisation techniques to underpin joint understanding of processes and data; 
  • Identifying and communicating any requirement dependencies, issues or risks identified through the analysis process; 
  • Participating in estimation sessions by describing the requirements and clarifying any questions raised; 
  • Using your analytical skills to triage and support production issues; 
  • Facilitating and participating in team standups, retrospectives & iteration planning sessions; 
  • Communicating constantly with key stakeholders, team mates and other people throughout the company; 
  • Contributing to the REA BA Guild; 

Who we’re looking for

  • Ability to interpret business needs and guide the development of appropriate solutions. 
  • Skills in workshop facilitation and requirements elicitation techniques. 
  • Developed specification writing skills via user stories. 
  • Understanding of system architecture and design as a foundation to build knowledge of the Residential Customer products, services and core systems. 
  • Ability to converse with end-users, as well as technical and business stakeholders across the organisation. 
  • Solid understanding of all aspects of the systems/software agile development cycle. 
  • Developed problem solving skills and ability to look at tricky situations through a solutions-focused lens. 
  • Effective time management and prioritisation. 
  • Experience using Agile and Lean methodologies 
  • Experience working in a distributed Agile team (desirable)  
  • Business, Commerce or Technical degree, or equivalent industry experience 
  • Work productively in a fast paced and agile environment - #gsd 

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.

We offer: 

  • A hybrid and flexible approach to working -  
  • Flexible parental leave offering for primary and secondary carers 
  • Programs to support mental, emotional, financial and physical health & wellbeing
  • Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.
  • Hack Days so you can bring your big ideas to life  
  • Performance recognition programs because hard work should never go unnoticed

Our commitment to Diversity, Equity, and Inclusion  

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?