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Aug 28, 2023

Senior Data Analyst - Data and Insights

  • Mable
  • Sydney NSW, Australia
Information Technology Marketing

Job Description

Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.

Our interview processes are inclusive and will accommodate additional needs when required.

A little about us...
Founded in 2014, Mable has become one of Australia's largest and fastest growing healthtech marketplaces. Our platform is an online community of independent support workers who offer their services directly to people who are seeking aged care or disability support. 

We’re thrilled to have been recognised within AFR’s Fast 100 list in 2021, Deloitte’s Tech Fast 50 2021 Awards and we won the Australian Growth & Australian Technology Growth Company of the Year Award 2020! This is an awesome opportunity to join a thriving scale up whose profit for purpose mission is transforming the aged care and disability support sectors.

Mission: We’re redefining support for disability and aged care in Australia by helping people who are aging or living with disability to connect with independent support people in their community.

Watch this - What we do

As a Senior Analyst, Data & Insights at Mable you will use data and analytical techniques to identify and understand our business and product challenges, communicate your insights to multiple business stakeholders, partner with cross-functional teams, and develop recommendations and prototypes to solve these challenges. You will be at the heart of a fast-paced, high growth environment where you will help drive real-world impact.

What will I be doing?

  • Structuring approaches to our business problems, and using data and analysis to understand and solve these problems
  • Leading exploratory analysis to identify trends and insights, and verify hypotheses
  • Identifying with data not only what is happening, but why it is happening and what it means
  • Creating dashboards to track business metrics and performance
  • Analysing the results of split (treatment / control) tests to determine which new product features or operational processes are effective
  • Communicating your analysis, insights and recommendations to non-technical audiences, both verbally and in written form
  • Partnering with a team of product managers, engineers, UX designers, and other business stakeholders
  • Developing and testing rapid prototypes for data science services, and collaborating with Data Engineers to develop a final product
  • Outlining the data implications for new product features
  • Ensuring that all data analysis adheres to the Mable privacy and security policies

What are we looking for?

  • 3+ years of data analysis experience developing actionable insights
  • Experience using Tableau or another data visualisation tool to create data visualisations and dashboards
  • Ability to communicate your insights and technical concepts to a non-technical audience, both verbally and in written formInitiative and ownership to deliver work with autonomy
  • Collaboration skills to partner effectively with multiple stakeholders A “solutions mindset” of natural curiosity and a strong motivation to solve problems, no matter how complicated or ambiguous they might be
  • Comfort with ambiguity, a fast-paced environment, and rapid business growth
  • Above all else, a “can-do” attitude is the most important qualification!

What else would make a difference?

  • Experience analysing split (treatment / control) tests, including statistical analysis 
  • R, python or SQL skills
  • Experience with machine learning
Life at Mable
🏢 Sydney CBD Office - Two minutes walk from Town Hall Station, we’ve recently taken over an entire floor of the Hilton Hotel building with state-of-the-art facilities and tools you need to get the job done (hello, #scaleup life).
🏠 Hybrid working model - We love to encourage a healthy balance between team collaboration and home/ family commitments. 
💻 WFH Set Up Allowance - A generous $800 to help you kit out your home office.
💵 Competitive Remuneration - Everyone at Mable contributes to the bigger picture mission so we want you to feel financially rewarded.
❤️‍🩹 Wellbeing & Mental health - We offer floating public holidays and access to our Employee Assistance Program (App + counselling). 
🎂 Time away from our desks to recharge - Enjoy additional days off to celebrate your birthday, support your community by tapping into our ‘volunteer day’ or just have a day to yourself through our ‘wellbeing day’.
✈️ Explore the world - You have the opportunity to work from anywhere in the world for up to 4-weeks each year. 
👨🏻‍👩🏻‍👧🏻‍👦🏻 Family comes first - Make the most of our Paid Parental Leave - a gender neutral policy for primary (14 weeks + super) and secondary (6 weeks + super) carers.
💪🏾 Stay fit - Discounted gym memberships and classes.
🥪 We love to eat - Our pantry and fridges are fully stocked for your convenience. 
🫶🏾 Diversity & Inclusion - We are constantly empowering our employees and creating a culture of greater inclusion. We are endorsed by Work180 as an accredited employer for women in tech.
🏆 Anniversary Awards - Be rewarded through our recognition program with awesome goodies and rewards to celebrate your successes and tenure at Mable.
💗 Accelerate your career - Be a part of one of Australia's fastest growing Marketplaces. We are a scale-up tech-co and our people are a huge part of this. We want all of our Mablers to feel supported in their careers and for Mable to be the place where they can grow to their full potential.

Culture within the Mablehood - Our values
All About People - We put our customers at the centre of everything we do.
Better Together - We are stronger,  better and faster when we work together.
Challenge Openly - Speak up. Candid discussion helps us make better decisions. 
Do The Right Thing, Always - We hold ourselves to the highest standard. What we say and do matters.
CrEate Impact - We are passionate about having an impact.

We are one
We’re endorsed by Work180 which showcases our commitment to our policies, flexible working and inclusion practices for women in tech - visit our page here.

If this role has stood out to you but you don’t feel like you ‘’tick all the boxes’’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to the Mablehood that we are looking for! 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Where to find us online
Instagram - https://bit.ly/3pgAOXk 
Mable
About Mable

Mable is here to enable people looking for care and support, and those looking to provide it to connect on their terms. All through an easy to use and safe online platform.

Like most good ideas, the concept behind Mable is simple. We provide people with the ability to choose and self-schedule specific care and support workers in their community. At the same time, Mable enables flexible and rewarding careers for support workers – all at transparent prices agreed directly between independent workers and their clients.

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