Oct 21, 2021

Senior Analyst/Sales Systems

  • Canva
  • Austin

Job Description

We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.  
About UsAt Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 
Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.
The Role:
This individual will be a key driver in the design, build and update of Canva’s sales technology ecosystem.  The ideal candidate has a breadth of experience across the sales tech stack and can work with Salesforce Admins and Developers to ensure all systems are operating at an optimal level.
This role will work collaboratively with colleagues and take the business lead to develop, evaluate, validate, implement, and maintain data collection systems and technology (either internally developed or subcontracted). Existing systems include: SFDC, LeanData, People.ai., Guru, Outreach, LinkedIn, Clearbit and Lusha.

What you'll do:

  • Own lead routing
  • Optimize sales engagement platform
  • Oversee user management
  • Oversee the development and maintenance of data management policies, guidelines and procedures (SOPs, training manuals, etc.) and compliance with standard operating procedures (SOPs) and best practices
  • Represent the data management team in cross functional meetings and to the executive team
  • Act as the SME for all data tools, Salesforce CRM, and the data integrity between applications

What we're looking for:

  • 5-10 years’ experience in working with various sales technologies
  • Very strong problem-solving skills
  • Great communication skills and the able to interact with various levels within the organization
  • Salesforce experience a plus
  • At least one of the below
  • Certified Outreach Admin
  • Certified LeanData Admin
  • Drift Admin
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to present solutions clearly and effectively to a wide range of business leaders

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.