Oct 21, 2021

Applications Developer

  • Canva
  • Austin

Job Description

We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.  
About UsAt Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 
Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.
About the team:
The business systems sub-group of the Information Technology (“IT”) group drives secure and scalable adoption of technologies that enable Canva’s scale. This is a new group where you will be on the ground floor of a rapidly expanding team as we aim to radically innovate the foundational infrastructure of our technology supporting these critical groups.
About the role:
The Application Developer will build and maintain non-Salesforce systems. They will configure, integrate and troubleshoot in Outreach, Drift, LeanData, Ironclad and DocuSign. They will apply their web development knowledge to build custom solutions and integrations. They will identify, assess and recommend 3rd party solutions to add to the Sales and Marketing platform

What you'll do:

  • Software Application Development (Bug Fixes & Enhancements) on custom and 3rd party applications using Object Oriented design methodologies and web programming languages - J2EE, JSON, PHP, Python, SOAP, REST, SQL, XML/HTML
  • Administration of the 3rd party software and custom applications; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, user interfaces, workflow, business rules, approvals, dashboards, reports, etc.
  • Deliver Automation of tasks/service requests
  • Review and optimization of integrations in and out of 3rd party applications; i.e. Outreach, LeanData, Drift, people.ai, Sales Navigator, Ironclad, DocuSign
  • Technical components performance optimization, design and development of common frameworks on custom and 3rd party applications
  • Perform trend analysis, and develop action plans for improving SLAs and reducing case volume and problems
  • Incident troubleshooting, resolution and technical root cause analysis to address technical issues
  • Identify business risks, inefficiencies, issues and opportunities related to custom and 3rd party applications
  • Create documentation, maintain standardization and look for ways to continuously improve Sales & Marketing processes & procedures in custom and 3rd party applications

What we're looking for:

  • You bring 3+ years of web, database and interface development experience to the Canva team 
  • You bring thought leadership to recommend ideas to improve the Sales and Marketing experience in custom and 3rd party applications
  • You are a clear and concise communicator that can converse with technical developers as easily as functional subject matter experts
  • You are a self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
  • You have hands-on experience troubleshooting technical issues on custom and 3rd party applications end-to-end (Application, Database, Network & Integration layers)
  • Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.