Monitoring & Analytics Engineer

• Integral technical role within our Platforms team
• Grow with us as we expand on our technology capability
• Work with new tech, in a fast paced and agile environment

About us

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it. 

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

Our time is now. We are challenging the status quo and we're excited about our future!

About the role 

We are transforming, moving to a cloud first model, modernising and simplifying and you can be part of that! 

You will get the opportunity to work with the newest technologies, mentor others to see them improve their skills, whilst also having access to learning and development platforms plus the opportunity to get certified in cloud technologies.

We offer a hybrid and flexible ways of working. This role can be based anywhere in Australia near one of our locations.

Our community is a place to thrive in if you enjoy working in a changing environment and thinking of creative solutions.

The Monitoring and Analytics team provide technology and security service teams with near-real time visibility of the status of technology systems across the bank, in order to ensure service health, security and compliance, with the objective of reducing incidents, improving system availability and increasing the pace of change.

The Monitoring and Analytics Engineer will support our monitoring and analytics suite of products, look for optimisation and better utilisation of product opportunities, and actively contribute to strategy design and architecture of platforms, ensuring the team is also conversant with new and emerging technology.

Key responsibilities include:

• Working collaboratively with relevant technical teams to ensure a consistent approach to observability, monitoring and alerting
• Work cross functionally with application engineering teams to modernise and support cloud integration efforts with different monitoring tools and cloud native solutions
• Provisioning technology operational monitoring, alerting and analytics – tools, patterns and implementation of services (includes infrastructure, application, end user experience etc)
• Build and operate automation tools to reduce operational tasks spanning security, performance engineering and application monitoring
• Compliance monitoring, alerting and analytics establishment
• Strategy and research, assisting with technical roadmaps and product development plans 

About you 

To be successful in this role you will have skills across APM and Analytics products, in particular Splunk, AppDynamics, New Relic, public cloud platforms and Open telemetry. Specifically: 

• Demonstrated experience configuring, implementing, and supporting Splunk 8.x infrastructure, on-premises and SaaS
• Proven experience with Splunk dashboards, power user knowledge, regex and query languages
• Experience with APM tools like AppDynamics (or similar technology) Administration and configuration, including Health rules and Dashboarding, with in-depth product expertise to aid with MTTR.
• High degree of understanding and expertise with Public Cloud platforms, such as AWS and associated services, such as AWS S3, Kubernetes Services, CloudWatch, CloudTrail etc (and comparable GCP services)
• Good understanding of the data storage mechanism and archival policies in AWS and preferably GCP
• Proven experience across open source data collector and monitoring products, such as Fluentd, Prometheus etc 

Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Working with us opens the door to a whole lot more than a fee free account. Get real benefits, work life balance and flexibility. We offer various leave benefits as well as banking benefits which can you give cash back in your pocket, shopping discounts, novated leasing options and we can support financially if you wish to complete further studies.

Bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Be quick to apply! Applications will be reviewed as they are received and may close before the listed closing date.