Mar 22, 2023

Global Community Manager (Pexels)

  • Canva
  • London, England, United Kingdom

Job Description

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 110+ million monthly active users across 190 different countries and a team of over 3,400 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

Please note for this role we may be able to consider candidates from outside of the UK - ideally in Europe or the US.

Pexels & Canva
Pexels became part of the Canva family of brands in 2019 after being recognized by Canva’s founders as an incredible source for high quality free imagery. Pexels images can easily be found directly within Canva, amplifying the Pexels community by having their work seen, loved and used by millions of Canva designers around the world. While Pexels is owned by Canva, the Pexels team operates as a separate business unit with some areas of work and projects overlapping.

About Pexels
Pexels is one of the biggest, most loved and fastest growing creative communities in the world. We give photographers a huge audience and help millions of creators to easily source the content they require to create beautiful products and designs. Pexels is one of the most upvoted products of all time on Product Hunt. Among our millions of users are people from the greatest brands and companies in the world like Forbes, Buzzfeed and Facebook. 

Our mission is creative freedom: free and unrestricted access to all the creative ingredients that the world needs to build amazing things!

The role:

  • We’re looking for a Global Community Manager (expansion) to help us scale our community efforts across the world. This person will play a crucial role in our localization efforts by jumpstarting local communities, country by country. 

  • An ideal candidate will work digitally (and sometimes physically) to connect creatives over their passion for photography. Our new CM should be someone planning to take our community to the next level. This could be reimagining current go-to-market strategies, establishing cohort based onboarding and whatever other creative strategies you can dream up.

  • We're looking for someone who is a unique mix of strategist and creative—a dreamer and a doer.

Key responsibilities:

  • Research and gain a deep knowledge of your assigned geographic markets including local needs, trends and market dynamics.
  • Recruit new community members, collaborate with local photography groups and locate influential photographers in key markets to grow our local user base.
  • Execute on current strategies and playbooks, but tweak and iterate on the plan as you learn. Experimentation is heavily encouraged. 
  • Create engaging localized programming such as events and photo challenges to get members interacting with each other and our platform.
  • Support core members as they plan and host their in-person meet-ups.
  • Work with translators to translate key messaging and other copy when needed.
  • Identify and implement ways to improve our product so that our photography community can better engage with each other on Pexels.
  • Proactively work cross-functionally and collaborate often with other departments including: marketing, social, engineering, data, SEO, curation.

About you:

  • 5+ years of community building experience with a focus on growth, retention and engagement. 
  • A passion for building communities along with an interest (or preferably experience) in photography.
  • Attention to detail, a collaborative spirit and an energized work ethic.
  • A proven track record in marketing/community with responsibility for developing content and programming that drives measurable audience growth and engagement.
  • Passion for visual content and storytelling. You can bring our brand values to life.
  • Data focused with an ability to monitor, analyze, and interpret metrics and turn those insights into new opportunities.
  • Self-starter who can be decisive and work autonomously. 
  • Experience managing online communities (on Slack, Facebook, etc.). Bonus points if you've built a community from zero or belong to a user generated content marketplace/community.
  • Strong writing skills and fluent English (written and spoken)
Ready to apply?
Include a cover letter and tell us why you are right for this role!
Bonus points if you include a brief case-study on a community building project or program you’ve done, that you’re most proud of.

Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

Flexible hours and a hybrid working model which values work-life balance and gives you the option to choose how you best work 
Equity options to be truly a part of the Canva journey Unique and flexible leave so you can recharge, give back, support others or focus on your own professional development
Our very own Canva University, internal coaching and Employee Assistance Programs to help you be your best self
An annual Vibe & Thrive allowance for you to spend as you choose on personal education, wellbeing, home office and social connection. You know better than anyone how to Vibe & Thrive! 
Virtual and in-office clubs, events and celebrations for you to connect with your teammates
Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in
Support for family and carers including a parental leave policy that prioritises inclusivity recognises the diverse representations of modern families

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.