Mar 15, 2023

Customer Service

  • Bunzl Asia Pacific
  • Mackay QLD 4740, Australia
Customer Service

Job Description

  • Full time position based in Mackay, QLD, Monday to Friday
  • Great opportunity for someone enjoying people facing customer role
  • Launch your customer service career in dynamic and fast paced environment


As part of the Bunzl Group, Bunzl Safety is a manufacturing, import and wholesale business, specialising in the provision of reputable, quality, and innovative branded products, including Mack footwear, WS clothing, Beaver lifting & materials handling, Beaver load restraint, B-Safe height safety, onsite services, and Frontier personal protective equipment.


As one of the front-line people in our business, you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers.

Reporting to the Branch Manager, part of your day-to-day will involve processing orders, responding to customer enquiries, maintaining the online ordering system, and actioning phone calls regarding a variety of our products and services. You will also be required to check orders in the warehouse from time-to-time.

Your role is vital in delivering an efficient, accurate and timely service through face-to-face, phone and email interactions. Applications are also open to entry level candidates as on-the-job training is provided.



You have a passion for delivering exceptional customer service to both external and internal customers and your ability to manage your time will see you through your busy day.


The other essentials we are looking for are:

  • Prior experience in customer service (retail or office based) advantageous
  • Excellent telephone manner and interpersonal skills
  • Team player and able to think outside the box
  • Friendly and willingness to learn
  • Computer literate



Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.



With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.



At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.



At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.


We are a Circle Back Platinum Employer – we commit to respond to every applicant.


No Agencies please.