Mar 03, 2023

Loan Services Officer

  • Bendigo and Adelaide Bank
  • All Locations,Queensland

Job Description

About the role

Based at any of our Head Office locations, this permanent, full time Loan Services Officer Role reports to the Team Manager – E-Settlements with key responsibilities relating to arranging finance settlements with other stakeholders (solicitors, other financial institutions, agents etc.), funding of Local Connection Loans and processing financial transactions in the RFS-B System. You will furthermore create and lodge electronic registration instruments, attend to any requisitions that may issue from the lodging process and certifying files utilising existing security for settlement. You will also check the execution and accuracy of all Local Connection security documents

About you

To be successful in this role you will have:

  • Excellent communication and relationship building skills.
  • Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service.
  • Energetic, enthusiastic, and co-operative.
  • Demonstrated ability to work within tight timeframes with the ability to prioritise.
  • Able to work effectively in a team environment or autonomously.
  • High level of literacy skills.
  • Highly accurate approach with strong attention to detail.
  • Knowledge of the Consumer Credit Code and Banking Code of Practice is desirable.
  • General understanding of loan securities.
  • Ability to communicate in a positive and professional manner
  • Ability to prioritise, monitor and organise workflows

How to apply 

If you are interested in this opportunity, please apply online with your CV and cover letter.

Position Description: E Settlements_Loan Services Officer_112020 (5).pdf

For a confidential discussion about what this opportunity can mean for you, please contact Crystal McNabb on

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!

All internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Recruitment Advisor managing this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.