Oct 13, 2021

Senior Product Manager, User Identity and Security

  • Canva
  • Sydney NSW, Australia

Job Description

We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.  

About Us
At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

Here at Canva, we believe that talent goes beyond borders - In order to build a product that's used by millions of people from across the world, we want to foster and develop a workplace that represents this user base.

We’ve relocated Product Managers, Product Designers, Marketers and Engineers from across the world to build the future of Canva together here in Sydney. The team currently represents over 30 different nationalities, speaking more than 50 different languages.

We provide full support with visas and relocation costs for you and your family (see our relocation video here).  All you need to do is apply.

About the User Group

The User Group’s mission is to create confidence in every Canva moment.  To fulfil our mission, we have two groups of users to consider, users of Canva products and internal Canva teams.  For Canva users, confidence comes from trust in Canva, from understanding how to use Canva, from knowing how to get help, and from knowing their information and data is safe.  For internal Canva teams, confidence comes from having the right information to make decisions and to solve important problems, including access to clear and actionable user insights to improve Canva products and its security posture.

About the User Identity & Security Team

The User Identity & Security  team’s mission is to preserve and build user trust in Canva by ensuring that user information is secure and that Canva users can easily control their individual and team accounts. The team is continually identifying new opportunities to innovate, improve account security, and minimise friction for users.

Product Management @ Canva

The mission of Product Managers at Canva is to create the most accessible design tool for every person in the world. We believe that we can improve the world by empowering everyone to design and communicate visually. As a Product Manager at Canva you help set this vision, define what that future looks like, and build the products that get us there.

Product Managers collaborate with Canva’s founders to set the strategic direction, scope, and success metrics for product initiatives. We work across teams of designers, software engineers, marketers and analysts to ensure we're delivering an exceptional experience to all our users. We are responsible for implementing and collaborating on product strategy, roadmapping, and prioritisation as our product grows.

It’s our responsibility to see products through their entire lifecycle—from concept through to validation, build, post-launch analytics and iterations. Every day is a different challenge—one day you might be in a room full of product designers preparing research and UX flows, the next you’ll be leading go-to-market efforts in collaboration with founders and other teams.

Read our blog on how to be an amazing product manager here.

You'll love this job if...

  • You have 4+ years of experience in a product management role; for a SaaS or security product.
  • You have a strong interest or background in developing and implementing security solutions and privacy compliance standards (e.g. GDPR, CCPR) on a company level.
  • You are constantly motivating those around you through your passion and drive for what you do and keep everyone on track, ensuring everyone’s doing their best. You can rally the team to work together and make sure everyone is working effectively to reach their goals.
  • You have worked with engineers and have a solid understanding of web tech stacks. You're familiar with the backend, frontend, and everything in between. You know that an engineer’s job is often to perfect the details; while your job is to map these details to the bigger picture.
  • You feel at home when using data to make decisions to improve the user experience—whether that’s analytics, user research, survey feedback, or in-person user testing. When presented with competing imperatives and a mountain of data, you can identify and organize clear, concise actions, arriving at appealing and practical solutions to problems.
  • You are a problem solver who is excited by a challenge. You have a structured process to problem-solving and can take a problem—with many moving parts—and break it down into small achievable actions. You know when to be flexible though, and can alter your structure to fit the needs of the team and project.
  • You are excited by the prospect of working directly on shipping simple, beautiful products. You’re aware of what it takes to get from envisioning ideas to delivering the final product.
  • You enjoy a little flexibility in your work. Our growth means there are constantly new things to work on every day, and as such it’s likely that you’ll be working on new and exciting projects pretty often.

What you'll learn at Canva

  • How to think creatively and collaboratively into the future. We are passionate, inspired, motivated individuals who are excited by big vision projects that give us all the opportunity to think like a business owner. 
  • How to push your creativity and passion to the limit, to solve problems that have never been solved before.
  • How to think beyond specs and roadmaps – applying novel approaches and design thinking to the entire product development cycle.
  • How to build products for millions of users around the world (190 countries, over 100 languages and cross-platform).
  • How to be a visual thinker. When you think you’ve made something as simple as possible, at Canva you’ll learn how to make it even simpler.
  • How to inspire and motivate other people to move fast, while still maintaining a high level of quality. 
  • How to take big bets to find 10x growth opportunities for a product.
We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.