Jan 26, 2023

Senior Consultant - Culture and Experience - full or part time

  • Bendigo and Adelaide Bank
  • Adelaide,Bendigo,Brisbane,Ipswich,Melbourne,Sydney,All Locations

Job Description

About us

Our goal to be Australia’s Bank of choice drives us to set the example of how banking should be: progressive, sustainable, shared, and trusted.


To support our vision we have instituted a new integrated program of work, aligned to our strategic imperatives of reducing complexity, investing in capability and telling our story. This program is about ambitious and far-reaching change. It will not simply fix things in isolation, but through an integrated program that will enable us to implement long-term, sustainable improvements. It will allow us to strengthen our foundations and evolve in line with industry standards to ensure we remain accountable to our customers, regulators, and government. 


We're making a choice to uplift our risk management capabilities, culture and processes and be a better bank so we can make risk-informed decisions to grow and continually develop our offerings to best support our customers.



About the role

This Senior Consultant Culture and Experience role sits within the Culture, Experience, and Insights team. A centralised function that straddles both People and Culture and Risk to facilitate and manage activity to support the evolution of the culture (including risk culture) at Bendigo and Adelaide Bank. You will be part of a team who are driven, enthusiastic, eager to learn and incredibly passionate about delivering our culture strategy.


In this role you will be key to delivering one of our most important, enterprise-wide strategic imperatives. You will support the design and delivery of cultural and employee experience interventions to realise our culture aspirations, including strengthening the methodology, developing relevant frameworks, data collection (quantitative and qualitative), analysis, and reporting.


Your key focuses will be:  

  • Support Strategic Program Initiatives: including Behavioural Expectations and Tone from the Top
  • Culture and Risk Culture development: identify, develop, and deliver appropriate, relevant, and flexible strategies, solutions, and tools to enable our culture aspirations, including development of non-financial risk and compliance policies and delivering learning and communications
  • Culture measurement and monitoring: use data to measure and monitor, investigate, assess, and provide insights on the progress of the program
  • Employee Experience initiatives: including the design and launch of a recognition platform, linked to updated behaviour expectations


This is a permanent position that can be either full time, or part time (minimum 4 days per week or equivalent), so talk to us about what flexibility looks like to you.  You can be based in any of our main office locations in Adelaide, Bendigo, Brisbane, Melbourne, or Sydney for the days that you’re in the office, noting that hybrid ways of working are core to how we operate today. 



About you

To be successful in the role, you'll have: 

  • Good knowledge of culture and risk frameworks, with experience in designing culture and employee experience interventions and driving risk management awareness, culture, and education programs
  • Experience in designing and building research projects in a business environment
  • Proficiency in data analysis (quantitative and qualitative techniques) and insights interpretation with the ability to interpret and define culture measures and KPI’s to analyse impact of culture program of work
  • Change management (specifically behavioural change) and program management knowledge and experience 
  • Ideally your experience will be within the banking industry, or similar large, regulated organisation




What we offer

There's so much more to a career with Bendigo and Adelaide Bank than just banking.


Working with us opens the door to a whole lot more than a fee free account. Get real benefits, work life balance and flexibility. A career with Bendigo and Adelaide Bank will see you become part of the team, your contribution will be valued, and you’ll get all the assistance you need to reach your full potential.


Bring your brilliant mind and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.


At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.


Be quick to apply! Applications will be reviewed as they are received and may close before the listed closing date.

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.