Jan 24, 2023

People Services Specialist

  • REA Group
  • Richmond, Melbourne VIC
Full time

Job Description

  • Join a collaborative team and deliver great employee experiences

  • Experience hybrid working arrangements in a flexible environment

  • Permanent role - based in Melbourne, Sydney, Adelaide, or Brisbane

We're REA

An Australian start-up success story we’re quietly proud of. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business specialising in property.

We're proud to be named in Australia's "Top 5" Best Workplaces two years in a row as well being recognised as a Best Workplace for Women.  

Where the People Services team fits in

Within the People and Culture Group, the People Services team provides a wide range of support across the employee lifecycle for all REA employees; from generating a new hire’s employment agreement, to responding to queries and providing first and second level case management support throughout the employment journey, to ensuring a smooth departure when an employee’s time at REA comes to an end.

Working closely with REA’s People Systems & Insights team, the People Services team provides timely and accurate maintenance of REA’s people data in Workday, our central HRIS, to administer changes to employment information for all of our people.

What the role is all about:

The People Services Specialist provides support throughout the entire employee lifecycle. Typical activities and responsibilities include but are not limited to:

  • Support the full employment lifecycle; onboarding, employee experience, and offboarding

  • Generate new employee agreements subject to relevant terms and conditions and role requirements

  • Facilitate onboarding of all new employees at REA

  • Case management of company-initiated visa sponsorships

  • Action offboarding tasks for departing REA employees in an accurate and timely manner

  • Provide people support and advisory services, resolving queries accurately and within agreed timeframes and escalating as appropriate

  • Be a subject matter expert on REA people policies, procedures, and processes, providing accurate and reliable advice

  • Promote the People Services team by establishing trusted stakeholder relationships, sharing service offerings across internal communication channels, and delivering training and updates to the business on People Services topics

  • Administration and maintenance of information across multiple systems and tools including, but not limited to: Workday, Zendesk, Simon, VEVO, First Advantage, Culture Amp, Reward Gateway, Lifeworks

  • Ensure data in REA’s people systems is entered and maintained accurately by following established processes and procedures

  • Influence and educate internal stakeholders to self-serve tasks in REA’s people systems

  • Contribute to planning, deployment, and maintenance of REA’s people systems

  • Support improvements, initiatives, and projects in coordination with other teams across the People and Culture function to evolve and maintain an environment that allows our people to thrive

What we’re looking for

  • Previous HR administration experience or qualifications will help you get up to speed, and would be preferred, but is not essential

  • Transferable skills from general administration, dealing with confidential information and problem-solving experience are what will help you shine in this position

  • Experience using Slack or a similar messaging tool

  • Knowledge of the Microsoft Office suite and the ability to confidently pick up new systems

  • The ability to look at tricky situations through a solutions-focused lens

  • The ability to prioritise and manage workloads – it’s a fast-paced environment

But we don’t just hire someone based on their skills and expertise. It’s our connection, acceptance, and genuine care for each other that makes REA a great place to work. That means you also need to be an avid contributor to our inclusive culture - we celebrate different perspectives, and all play an active role in creating a sense of belonging.  
 

What we offer 

A flexible working environment, meaning we strike the balance of what you need and what works for the business  

  • A hybrid approach to working - https://rea.to/hybrid-working   

  • Generous and flexible parental leave offering for primary and secondary carers  

  • Summer Fridays – time back to focus on your wellness every Friday afternoon from December through to March 

  • Support for your mental and physical health and wellbeing via our ‘You Matter’ Program  

  • Because We Care program which includes volunteer leave and community grants, to ensure you can give back to your community  

  • Hack Days so you can bring your big ideas to life in a supportive learning environment  

  • An additional day of leave for your birthday  

Oh, and by the way:

At REA we value diversity and inclusion in all forms. Gender, religion, ethnicity, LBTGIQ+, neurodiversity and so much more. If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?


#LI-Hybrid