Jan 21, 2023

People Relations Specialist

  • Canva
  • Sydney, New South Wales, Australia

Job Description

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 100+ million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

About the Group/Team

People Operations:  At the heart of what makes our people experience world-class and seamless are strong problem solvers and collaborators, with a relentless focus on delivering friction-free employee experiences. Across the entire employee lifecycle, from onboarding all the way to offboarding, and everything in between, the team fuels Canva's growth by delivering seamless, scalable, and delightful employee experiences. 

About the Role/Specialty

People Relations:  This team champions Canva’s culture and values by providing subject matter expertise in navigating the complex challenges that may arise in the workplace, and support the overall employee experience at Canva by promoting a respectful and ethical environment. This team provides support and guidance to coaches, leaders and Canvanauts to resolve challenges and conflicts, overcome obstacles, and provide solutions to sensitive employee matters in a respectful, compliant and collaborative manner. 

What you'll do

  • Leader Enablement: Provide guidance, support, and training to leaders that empowers them to manage and appropriately address complex employee challenges within their teams.
  • Investigations: Lead and/or support Employment Legal in investigating claims of workplace misconduct and/or employee grievances. 
  • Performance Management: Manage complex or high-risk employee performance cases, ensuring that matters are handled with care and empathy.
  • Policy Expertise: Serve as subject matter specialists in people compliance, as well as Canva policies, procedures, and practices. Lead and/or contribute towards policy and compliance projects.
  • Proactive Trend Analysis: Leverage data to identify employee relations trends, and take proactive steps to resolve potential challenge areas through resources, coaching, and trainings.
  • Training and Resources: Provide People Relations related training and resources, including best practice guides for coaches on effective performance management, navigating difficult situations/conversations, conflict resolution, and employment law compliance.

What we're looking for

  • Experience managing complex employee relations matters.
  • Experience in Australia is a must, experience working across regions in a global company is highly desirable. 
  • Demonstrated knowledge of policies and employment issues, with an understanding of compliance with relevant laws and regulations. 
  • Experience in conducting/advising on investigations of highly sensitive and nuanced workplace matters.
  • Exhibits the highest level of discretion, integrity, professionalism, and empathy.
  • You’ve got great attention to detail, you’re highly organised and are comfortable building out all sorts of communications - from verbal and written communications to Canva presentations. 
  • Excellent problem solving skills, ability to balance needs of the business and the employees while maintaining confidentiality and compliance.
  • Comfortable working in high-ambiguity situations, and coming up with solutions for time-sensitive matters.
  • Experience in geographically dispersed, international HR teams.
Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

Equity packages for you to truly be a part of the Canva journey. 
We have a hybrid work model (in-office & from home), with our offices are always open to you balancing flexibility and connection
Flexible leave so you can recharge, give back, support others or focus on your own professional development.
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.
Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.
Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.