Jan 20, 2023

Process Mining Data Analyst

  • Bendigo and Adelaide Bank
  • All Locations

Job Description

About the role

Based at any of our head office locations, this permanent, full time Process Mining Data Analyst Role forms part of a function that reports to the Chief Operating Officer and will form a key influence in the Operational Enablement Function that focuses on supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise and improving the employee experience.

The Operational Enablement team also provides insights to enable leaders to manage their capacity in line with workload requirements, review standard work-practices and take a future view on the management of the workforce

You will utilise data from the organisation's process mining tool in order to identify potential productivity improvements, compliance issues, or training opportunities. You will manage the process mining tool and identify opportunities for improvements within the tool.

You will work primarily with staff within the OECoE and escalate opportunities for process improvement to the Manager, Process Improvement. In addition, it is anticipated that this role will work closely with the Process Architecture & Framework Lead to discuss any compliance concerns. This role may also present findings to managers in the broader business.

This role will require flexible working hours to meet business needs and interstate travel as required.

About you

To be successful in this role you will have:

  • Previous experience in a data analytics role
  • Previous experience in a process mapping or business analytics role
  • Previous experience in developing reporting standards for senior management
  • Previous experience in technology project management
  • Deep knowledge of data analytics
  • Knowledge of process mapping techniques
  • Knowledge of process improvement activities
  • Knowledge of KPI and benefits reports

How to apply 

If you are interested in this opportunity, please apply online with your CV and cover letter.

Position Description:  PD Process Mining Data Analyst (2).pdf

For a confidential discussion about what this opportunity can mean for you, please contact Crystal McNabb on crystal.mcnabb@bendigoadelaide.com.au

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!

All internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Recruitment Advisor managing this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process