Jan 18, 2023

System Engineer - End User Computing (Apple/MacOS) - Open to remote across ANZ

  • Canva
  • Sydney, New South Wales, Australia

Job Description

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 100+ million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

About the role

We’re expanding the dedicated End User Computing team at Canva to focus on the growing needs of our organisation. This team maintains the device management, configuration and compliance of end-user devices, as well as the required infrastructure to support it. Our vision is to make working on Canva devices a secure, delightful and frictionless experience. Our mission is to eliminate Canva devices as a source of compromise through user-centric security mechanisms and practices.

We’re looking for an engineer with experience in the End User Computing space that is passionate about making complex things simple and empowering others. This is a hands-on role with a good split of technical work and stakeholder management.

You’ll get to define our future end-user ecosystem, build it, and be a founding member of the team that supports it. Our teams at Canva are highly collaborative, and you’ll be working closely with a number of different stakeholders throughout the organisation.

What you'll be doing!

  • Drive delivery of engineering projects from ideation to completion within start-up time frames to promote end-user productivity while keeping our systems secure, performant and compliant
  • Keep in touch with the latest industry trends and community, and apply relevant learnings internally
  • Integration of first and third-party systems that are required for device management, user experience and productivity
  • Enable a culture within Canva where everyone is able to do the work they need while remaining secure on their device
  • Work in tandem with our support and engineering teams to ensure that our employees are getting the best end-to-end experience on their work platforms
  • Work with our Security teams in deploying the latest endpoint monitoring software, security & OS patches to ensure new vulnerabilities are patched on day 1
  • Proactively maintain a backlog of work that seeks to manage technical debt and encourages continuous improvement
  • Provide technical expertise through technical design docs and code reviews
  • Contribute to team culture through knowledge sharing, mentoring, and continuous feedback
  • Facilitate and participate in change and incident management processes

Required skills and experience

  • 4+ years of experience in Apple device management, implementing a broad range of vendor and open source tools such as EDR, VPN, DLP and Zero Trust, as a primary technical SME
  • Comfortable working with a mainstream programming language. Our current internal tooling mainly consists of Python & Bash, so experience there is a plus
  • Have integrated MDM with IdP, SSO, SCEP, ABM/ASM
  • Experience deploying device compliance baselines and monitoring device state change
  • Strong communication and team collaboration skills - both written and verbal, as you will need to communicate and coordinate with stakeholders that may be non-technical
  • Demonstrated problem-solving and critical thinking skills to deliver technology solutions for complex tasks
  • Management of 2000+ devices across multiple operating systems where users are in a hybrid work environment and across different timezones

Nice to have:

  • Experience working in Windows, Linux, ChromeOS or Android device management
  • Experience configuring and deploying Infrastructure as Code platforms such as Puppet, Chef, Ansible, Terraform, etc.
  • Software development, preferably in Swift


Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

Equity packages for you to truly be a part of the Canva journey. 
We have a hybrid work model (in-office & from home), with our offices are always open to you balancing flexibility and connection
Flexible leave so you can recharge, give back, support others or focus on your own professional development.
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.
Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.
Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.