Jan 11, 2023

Executive Operations Lead

  • Mable
  • Sydney NSW, Australia

Job Description

Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.

Our interview processes are inclusive and will accommodate additional needs when required.

A little about us...
Founded in 2014, Mable has become one of Australia's largest and fastest growing healthtech marketplaces. Our platform is an online community of independent support workers who offer their services directly to people who are seeking aged care or disability support. 

We’re thrilled to have been recognised within AFR’s Fast 100 list in 2021, Deloitte’s Tech Fast 50 2021 Awards and we won the Australian Growth & Australian Technology Growth Company of the Year Award 2020! This is an awesome opportunity to join a thriving scale up whose profit for purpose mission is transforming the aged care and disability support sectors.

Mission: We’re redefining support for disability and aged care in Australia by helping people who are aging or living with disability to connect with independent support people in their community.

Watch this - What we do

Your New Role Overview

Joining Mable on a 12 month fixed term contract, the Executive Operations Lead spans both the strategic and the tactical, working very closely with the CEO and Executive Leadership Team to ensure accountability, execution, and delivery of priorities. 

What will you be doing?

Ensure strategic alignment and enablement through key leadership meetings

  • Oversee strategic scheduling of CEO’s time in partnership with CEO’s Executive Assistant; rationalise CEO’s time so it is spent in the appropriate focus areas
  • Attend key meetings and events with the CEO and ensure timely completion of action items
  • Create a consistent, systematic process for Executive Leadership Team meetings for highest and best use of time; draft prep materials and agendas in advance, record notes and keep meetings on track, and follow up for successful completion of action items
  • Work with the Executive Leadership Team to coordinate and facilitate meetings, oversee calendars, define objectives, purpose and agendas for maximum effectiveness
  • Identify, implement, and document proper systems and structures to allow for efficient Executive Leadership operations; create clear and useful documents, templates, and processes for the team and refine as necessary

Align the organisation

  • Drive framework and process around quarterly, annual, and long-term strategic business planning
  • Support Executive team with various projects as needed including identifying resources, initiating kick offs and setting teams up with systems to facilitate delivery.
  • Streamline the processes for implementation, prioritisation and reporting of projects and programs 
  • Develop best practices for communication, documentation and information sharing across the organisation
  • Develop and deliver company wide cadences (logistics, content, preparation)
  • Coordinating events, not just the logistics, but identifying when an event is needed and bringing the right people together in the right way to make it happen.  

Your previous experience:

  • 5-7 years of experience with Program or Project Management, or similar
  • Experience with strategic planning, organisational planning, and operational follow-through
  • Experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment
  • Expert at best practice tools, processes and methods to organise and coordinate multiple tasks, activities and projects with lots of different stakeholders
  • Ability to think strategically (beyond just the here and now), and synthesise a lot of information to come up with practical solutions with tangible impact
  • Developed skills in data and financial analysis and evaluation, project management and business/ process improvement, advanced Excel skills 
  • Strong organisational skills and a self starter with a high degree of judgement and ability to juggle a diverse range of priorities
  • Excellent verbal and written communicator, comfortable preparing proposals, presentations and speaking in front of groups. 
  • Curiosity and passion to learn new things, including acquiring business acumen in order to better appreciate the commercial/business risks and perspectives.
  • Ability to form relationships and influence a diverse range of peers and stakeholders. 
Life at Mable
🏢 Sydney CBD Office - Two minutes walk from Town Hall Station, we’ve recently taken over an entire floor of the Hilton Hotel building with state-of-the-art facilities and tools you need to get the job done (hello, #scaleup life).
🏠 Hybrid working model - We love to encourage a healthy balance between team collaboration and home/ family commitments. 
💻 WFH Set Up Allowance - A generous $800 to help you kit out your home office.
💵 Competitive Remuneration - Everyone at Mable contributes to the bigger picture mission so we want you to feel financially rewarded.
❤️‍🩹 Wellbeing & Mental health - We offer floating public holidays and access to our Employee Assistance Program (App + counselling). 
🎂 Time away from our desks to recharge - Enjoy additional days off to celebrate your birthday, support your community by tapping into our ‘volunteer day’ or just have a day to yourself through our ‘wellbeing day’.
✈️ Explore the world - You have the opportunity to work from anywhere in the world for up to 4-weeks each year. 
👨🏻‍👩🏻‍👧🏻‍👦🏻 Family comes first - Make the most of our Paid Parental Leave - a gender neutral policy for primary (14 weeks + super) and secondary (6 weeks + super) carers.
💪🏾 Stay fit - Discounted gym memberships and classes.
🥪 We love to eat - Our pantry and fridges are fully stocked for your convenience. 
🫶🏾 Diversity & Inclusion - We are constantly empowering our employees and creating a culture of greater inclusion. We are endorsed by Work180 as an accredited employer for women in tech.
🏆 Anniversary Awards - Be rewarded through our recognition program with awesome goodies and rewards to celebrate your successes and tenure at Mable.
💗 Accelerate your career - Be a part of one of Australia's fastest growing Marketplaces. We are a scale-up tech-co and our people are a huge part of this. We want all of our Mablers to feel supported in their careers and for Mable to be the place where they can grow to their full potential.

Culture within the Mablehood - Our values
All About People - We put our customers at the centre of everything we do.
Better Together - We are stronger,  better and faster when we work together.
Challenge Openly - Speak up. Candid discussion helps us make better decisions. 
Do The Right Thing, Always - We hold ourselves to the highest standard. What we say and do matters.
CrEate Impact - We are passionate about having an impact.

We are one
We’re endorsed by Work180 which showcases our commitment to our policies, flexible working and inclusion practices for women in tech - visit our page here.

If this role has stood out to you but you don’t feel like you ‘’tick all the boxes’’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to the Mablehood that we are looking for! 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Where to find us online
Instagram - https://bit.ly/3pgAOXk