Jan 11, 2023

Labeling Review Lead

  • Canva
  • Manila, Philippines

Job Description

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 100+ million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

About the Role

Labeling Review Lead will form part of the Relevance Label Quality Team under Search and Recommendation group, working closely and managing both in-house labellers, contractors labellers and the rest of the team to maintain the high search relevance of elements & templates. Design templates and elements such as photos, graphics, videos and stickers are admitted into the Canva library, covering a range of styles, topics, and categories. With the growth of our contributor base and the massive uptick of elements & templates uploaded for use in our library, our team is always eager to look for fresh eyes to continue to broaden Canva’s offering of quality, discoverable content. Our team’s scope of work includes – but is not limited to – relevance labeling, quality assurance, and relevance calibration.

With all the beautiful and trendy content in our elements and templates library, we ensure that search results of our users are highly relevant and appropriate for their user experience in designing. As part of the Relevance Label Quality Team, you will have the opportunity to invigorate and strengthen Canva’s content library, supporting our user’s drive to design. 

What you'll do

  • Leading and coaching a team of labeling content labellers for both in-house and contractors
  • Handling and facilitating contractor management such as hiring, onboarding and offboarding of contractors
  • Maintaining high quality standards of internal and external team of labellers
  • Builds process improvement on current tooling and team processes
  • Facilitates team meetings for weekly cadences on team’s workload 
  • Managing and communicating deadlines and priorities based on team and Canva-wide goals
  • Calibrate with in-house labellers for any labeling trends 
  • Coordinates with stakeholders from Search & Recommendation Team in implementing projects aimed at improving the labeling processes and tools

What we're looking for

  • Has at least 3 years experience as a multimedia designer that specializes in graphic design layout and has a professional portfolio of projects showing exceptional graphic designing content
  • A strong understanding of the fundamentals of visual design (animation, photography, illustration, lighting, composition, branding, color, typography, etc.) and standards of graphic design based on visual, cultural, and popular trends
  • A good sense of worldly awareness in order to label accordingly to latest policies, especially valuing inclusion and diversity
  • Has a good understanding of keyword relevancy and high command of English language skill
  • A proven ability to select high search relevance of impactful photos, animation and graphic styles
  • Has at least 3 years of experience in people management and hiring (such as managing direct reports or a team of designers)
  • Has strong communication skills for coordinating with team key stakeholders
  • Skills in project management, time management and great attention to detail
About the group

At Canva, we’re transforming the way the world designs. A vital part of this mission is the content that users can add to their designs - photos, illustrations, fonts, videos, and more. As the company grows, so too does our user base, and in order to ensure we’re providing fresh, relevant ‘ingredients’ for all of their design needs by continually improving search relevancy of user queries. 

It is critical that all of the beautiful content that is being created and uploaded to Canva every single day by our teams, contributors, and partners are consistently labeled by in-house and contractor labellers who will be managed by our Labeling Review Lead for search relevance. This is the cornerstone of providing a world-class designing experience for all our users.

Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

A temporary work from home setup as we prepare to provide a safe environment for Canvanauts who would like to work in the office. Our Future of Work plan is to move towards a hybrid work model (in-office & from home) You and your team can determine your ideal work setup. Whichever works best for you, #KayaSaCanva.
Unique and flexible leaves options: :Recharge and go on your next getaway or simply take time off for yourself through our Vacation Leave, Give back through our Volunteer Leave to help out a charity or NGO of choiceSupport yourself or take care of your loved ones (even your furbabies) through our Sick or Carer’s Leave 
Focus on your own growth and development through our Professional Educational Leave 
An annual Vibe & Thrive allowances for you to spend on anything that supports your wellbeing. Whether it’s a workshop, an electronic stand-up desk, a gym membership, or dinner with a teammate, we encourage you to do what you need to do in order to thrive.
Virtual and in-office wellness and development benefits including Canva University, Employee Assistance Programs, Fitness Classes and more to support your physical, mental, and social wellbeing.
Canva For Good program that matches your not-for-profit donations and a range of sustainability and ethical initiatives to get involved in. 
A variety of Canva clubs that you can join to connect you to fellow Canvanauts with similar interests. From cycling, skincare, pets, to foodies (and the list goes on), we got you covered! Club activities can also be done remotely or in person. 

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.