Jan 11, 2023

Home Lending Specialist | Gladstone Region | QLD

  • Bendigo and Adelaide Bank
  • Queensland, Australia
Customer Service

Job Description

Do more, dream more, become more. Welcome to Bendigo.


About Us

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.


About the role

Known internally as a Customer Relationship Manager, you will be responsible for the success of our customers via the provision of relevant products and services that truly meet their financial and wealth needs.

You will play an integral part in driving growth via business development activities and processing and assessing loans.

Our Customer Relationship Manager is not just a lender; you will also be a key member of the leadership team, responsible for the Branch when the Branch Manager is away. In addition, you will actively engage the team to ensure their continued growth in the lending space; uplifting their capability through effective training and coaching covering relationship focused conversations, sales and referral skills and development of product knowledge.

We are looking for a motivated person who isn’t afraid to ask for the business, has a passion for lending and thrives on developing and mentoring a team.

The Position available is Full-Time working 76 hours per fortnight. Operating between our Community Bank Gladstone and Community Bank Calliope services.


About you

Ideally you will:

  • Have experience in consumer lending and assessing customer needs to tailor practical financial solutions.
  • Have lending and insurance accreditation.
  • Drive business growth through customer acquisition and quality referrals.
  • Have a demonstrated history of achieving strong sales results.
  • Demonstrate highly developed relationship building skills.
  • Be willing to be involved with local community engagement activities.
  • Display the people skills to succeed in a leadership and mentoring role.
  • Effectively communicate with new and existing customers face to face and over the phone.


Why us?

There's so much more to a career with Bendigo Bank than just banking. 

You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. Bendigo Bank has a wide variety of benefits available for staff. Ranging from staff banking, financial advice, corporate discounts and more available.

After all, YOU are the difference that makes us the better big bank.

At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.


If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.