Dec 15, 2022

Franchise Development Manager - Mortgage Choice

  • REA Group
  • Adelaide SA, Australia
Full time

Job Description

  • Support and enable franchise owners to achieve their business goals

  • Experience hybrid working arrangements in a flexible environment

  • Permanent role, based in Adelaide

Please note that REA Group has a company-wide shut down from Friday 23 December 2022 through to Tuesday 3 January 2023. Don't worry if there is a delay in hearing back from us – we're off enjoying the festive season and will respond in the new year.

We're REA

An Australian start-up success story we’re quietly proud of. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business specialising in property.

We're proud to be named in Australia's "Top 5" Best Workplaces two years in a row as well being recognised as a Best Workplace for Women.  

What we’re doing

The Financial Services team’s purpose is to offer home finance and other financial services to those using realestate.com.au for their property search. Given the opportunity of the size of that audience, the FS vision is to integrate a consumer’s property search with finance though a world class digital seamless process. This will be achieved by building innovative consumer search and property finance application experiences that integrate the mortgage distribution channels of digital, phone and face to face.

What the role is all about:

While no two days are likely to be the same in this role, typical activities and responsibilities will include:

  • Developing deep and trusting relationships with Franchisee portfolio

  • Regularly meet with Franchisee portfolio to build knowledge of their business

  • Understand your Franchisee needs and in turn being able to identify growth opportunities for their businesses

  • Use data & insights to continually look for ways to deliver value and support to your Franchisee’s

  • Be responsible for coaching and supporting your Franchisee portfolio in order for them to achieve business growth

  • Ensure Franchisee portfolio achieve loans settlement targets in line with State targets

  • Develop and assist Franchisees by identifying areas of opportunity and development

  • Work with areas of the business to appropriately support Franchisee Portfolio businesses 

  • Coach and assist Franchisee portfolio Use knowledge of business

What we’re looking for

  • Excellent communication skills with both internal and external stakeholders

  • Prior Lending or Lending process experience

  • Strong relationship building skills including networking and influencing 

  • Ability to coach and mentor, including the ability to train and educate franchisees

  • Strong attention to detail 

  • Ability to deliver great customer service and exceed expectations

  • Work productively in a fast paced and agile environment

But we don’t just hire someone based on their skills and expertise. It’s our connection, acceptance, and genuine care for each other that makes REA a great place to work. That means you also need to be an avid contributor to our inclusive culture - we celebrate different perspectives, and all play an active role in creating a sense of belonging.  
 

What we offer 

A flexible working environment, meaning we strike the balance of what you need and what works for the business  

  • A hybrid approach to working - https://rea.to/hybrid-working   

  • Generous and flexible parental leave offering for primary and secondary carers  

  • Summer Fridays – time back to focus on your wellness every Friday afternoon from December through to March 

  • Support for your mental and physical health and wellbeing via our ‘You Matter’ Program  

  • Because We Care program which includes volunteer leave and community grants, to ensure you can give back to your community  

  • Hack Days so you can bring your big ideas to life in a supportive learning environment  

  • An additional day of leave for your birthday  

Oh, and by the way:

At REA we value diversity and inclusion in all forms. Gender, religion, ethnicity, LBTGIQ+, neurodiversity and so much more. If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?

#LI-Hybrid