Oct 17, 2022

Business Analyst

  • Bunzl Asia Pacific
  • Mulgrave VIC 3170, Australia

Job Description

  • Full-time position based in Mulgrave
  • Variety of challenges in a fast-paced environment
  • Join a diversified stable company with a global reach



As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.



You will partner and immerse with stakeholders across all areas of the Bunzl Group to understand, analyse and capture business requirements and identify opportunities for improvement using technology as the enabler.  Your customers are at the heart of this role, and you thrive on making their lives easier and better.  You’ll enjoy taking on challenges and working in an environment where no two days are the same.


You will provide a high-level support by acting as a liaison between the technical teams and end users, de-mystifying technical jargon and translating it into simple language using visual techniques and tools.


Responsibilities include:

Strategy and Planning:

  • Collaborate with stakeholders to determine project vision, scope and objectives.
  • Distinguish user requests form the underlying needs and set priorities.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs

Acquisition & Development:

  • Participate in the selection of any requirements documentation software solutions
  • Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts

Operational Management:

  • Develop and utilise standard templates to write requirements specifications accurately and concisely
  • Manage and track the status of requirements throughout the project lifecycle
  • Ensure successful adoption of new processes and applications through the development and application of appropriate change management strategies

Stakeholder Engagement:

  • Manage ongoing relationship with business partner to drive satisfaction with project outcomes
  • Promote collaboration and coordination across broad categories of stakeholders
  • Maintain excellent relationships with all levels of the matrix organization



You’ll have that same entrepreneurial spirit that we live and breathe here at Bunzl. You’ll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. Reliable and enthusiastic, your excellent people skills enable you to negotiate win-win outcomes within timeframes and expectations.


Having worked in a Business Analyst role, you will already have strong customer and time management skills.  Excellent verbal and written communication skills, strong admin capability and computer literacy, high attention to detail, and high-level multi-tasking are also on your check list. You can examine processes, quickly grasp the requirements, challenges, opportunities, and confidently and clearly suggest ways for improvement.


The other essentials we are looking for:

  • Minimum 5 years’ experience as a Business Analyst
  • Tertiary qualification in Business IT or related field
  • Demonstrated experience in writing business requirement, user stories and testing experience.
  • Strong understanding of technology and business concepts
  • Experienced working with stakeholders to manage their expectations and engaging them to address project issues
  • Knowledge and expertise in the use of project management methodologies and tools
  • Experience with ERP and CRM systems
  • Excellent verbal and written communication skills with proven ability to present, advocate and negotiate on complex and sensitive issues
  • Practical experience in formal IT testing and testing methodologies
  • Advanced technical writing ability, analytical and problem-solving ability



Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.



With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.



At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.



At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.


We are a Circle Back Platinum Employer – we commit to respond to every applicant.


No Agencies please.