Jun 21, 2022

Branch Manager | Community Bank Avoca, Maryborough & St Arnaud | VIC

  • Bendigo and Adelaide Bank
  • Victoria
Business Development Management

Job Description

Together, we make great things happen!


About Bendigo Bank

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.  

Be the difference. Be part of Bendigo Bank. 


About the Community Bank

The Avoca District Co-operative was formed in 1999 and was one of the first Community Banking models with Bendigo Bank. We now have three sites including the Avoca and Maryborough branches as well as the agency in St Arnaud.

Our mission is to help build strong, connected and vibrant communities in Avoca, Maryborough and St Arnaud. The Community Bank model supports this with a 'profit-with-purpose' philosophy, which means profits are returned directly to the local community that has generated them.

To date, over $1.5m has been returned to our communities. Together with our partners, we will create further opportunities to grow our business, forge strong and meaningful relationships and share the benefits of our success with all our stakeholders.  Our branches are valuable assets within our communities, and we have a clear vision for their future.  We are leading the way as one of the ‘Better Big Banks’ in regional Victoria.


About the role   

The Branch Manager will be responsible for implementing our strategic plan and delivering key objectives for the bank to gain market share for the localised area. You will spend a large portion of your time utilising your business development skills to build long-term connections with local community groups, stakeholders and partners to drive business opportunities for the branches. You will build the capacity of our staff and help lead a culture of growth and development that is reflected in our values. 

This is a Full-Time position working across all three locations in Avoca, Maryborough and St Arnaud.

About you 

You’ll have: 

  • Highly developed interpersonal and communication skills
  • Experience in people management and leadership
  • Understanding of financial management, business acumen and risk framework.
  • The ability to engage various stakeholders to embrace and promote change in line with our vision, mission and values.
  • An understanding of our community and its banking needs and/or experience in building and maintaining relationships with communities, partners and stakeholders.
  • Demonstrated organisational and time management skills and digital literacy.

So you can:

  • Effectively manage our sites, including our branch team of 9 and our agency partners in St Arnaud.
  • Encourage an environment of providing feedback and recognition to staff. 
  • Lead, coach and develop your team to success in both short and long-term plans.
  • Listen and learn from formal and informal customer feedback to continue to build and improve our connection with our customers.
  • Work proactively and collaboratively with the Board of Directors and Executive Officer.
  • Establish and nurture business networks to build the branch profile in your local community and create an effective referrer network.
  • Drive business growth through setting and achieving effective sales targets and KPIs and establish consistent business performance.
  • Analyse financial reports, budgets, and statements to effectively manage the branch costs and income to achieve operating profit growth.  
  • Embed operational and risk management practices through regular and clear communication on requirements.   


Why us?

There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.