With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!
About the Division
Servicing, Experience & Account Support function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in an efficient and cost-effective manner. A culture of operational excellence underpins this, with the delivery of highly efficient and robust operational platform impacting the experience of our customers and partners, which in turn delivers the customer value proposition.
About the role
The Loan Services Officer’s (Transaction Processing and PEXA), key responsibilities relate to the ongoing maintenance of consumer and small business loans administered by the Branch network and Bendigo Bank subsidiaries. Some of your responsibilities includes:
This role plays an important role in our customers’ loan life cycle and is the foundation of a strong relationship to our lenders within Local Connection and Business Banking.
The team is hardworking, quality and customer focus. This role is available due to internal promotion. It’s opportunity to leverage and build on your current experience to develop a career within the Bank. To succeed in this role, you will need the following
There's so much more to a career with Bendigo and Adelaide Bank than just banking.
Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.
At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
Applications close: COB 19th October
Please note that initial shortlisting may occur prior to this close date as applications are received.