May 23, 2022

Franchise Development Manager

  • REA Group
  • Brisbane QLD, Australia
Full time

Job Description

  • Support and influence the success of our franchisee businesses

  • Join a dynamic and high-performing team

  • Permanent opportunity located in Brisbane

We’re REA

An Australian start-up success story we're quietly proud of.

From a garage in Melbourne to the global stage is an achievement we're humbled by. We’re proud to have been named one of Australia’s Best Workplaces for 2021. This recognition is a great proof point of our unique and special culture. A culture that is driven by our people, our values, and our commitment to making a difference in the community.


What we're doing

The Financial Services purpose is to offer home finance and other financial services to those using for their property search. Given the opportunity of the size of that audience, the FS vision is to integrate a consumer’s property search with finance though a world class digital seamless process. This will be achieved by building innovative consumer search and property finance application experiences that integrate the mortgage distribution channels of digital, phone and face to face. The financial services team is accountable for strategy development and execution, working with our banking and mortgage broker partners to build our capability and product offerings, leading sales management and engaging across the other lines of business in REA.

What the role is all about:

  • Developing deep and trusting relationships with Franchisee portfolio

  • Regularly meet with Franchisee portfolio to build knowledge of their business

  • Understand your Franchisee needs and in turn be able to identify growth opportunities for their businesses

  • Use data & insights to continually look for ways to deliver value and support to your Franchisee’s

  • Be responsible for coaching and supporting your Franchisee portfolio in order for them to achieve business growth

  • Ensure Franchisee portfolio achieve loans settlement targets in line with State targets

  • Develop and assist Franchisees by identifying areas of opportunity and development

  • Work with areas of the business to appropriately support Franchisee Portfolio businesses 

  • Coach and assist Franchisee portfolio

Who we’re looking for

  • Excellent communication skills with both internal and external stakeholders

  • Prior lending or lending process experience – an understanding of finance, brokering and lending industry

  • Strong relationship building skills including networking and influencing 

  • Ability to coach and mentor, including the ability to train and educate franchisees

  • Strong attention to detail 

  • Ability to deliver great customer service and exceed expectations

  • Work productively in a fast paced and agile environment - #gsd (urban dictionary will help on this one!) 

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.

We offer:

  • A flexible working environment, meaning we strike the balance of what you need and what works for the business (and yes, our leaders fully understand the benefits of working flexibly)

  • A hybrid approach to the future of work -

  • Generous and flexible parental leave offering for primary and secondary carers

  • Summer Fridays – time back to focus on your wellness every Friday afternoon from December through to March

  • Support for your mental and physical health and wellbeing via our ‘You Matter’ Program

  • Because We Care program which includes volunteer leave and community grants, to ensure you have the opportunity to give back to your community

  • Hack Days for you to bring so you can bring your big ideas to life in a supportive learning environment

  • An additional day of leave for your birthday

Oh, and by the way

At REA we value diversity and inclusion in all forms. Gender, religion, ethnicity, LBTGIQ+, neurodiversity and so much more. If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?