Apr 08, 2022

Content Designer, Teams & Subscriptions Growth

  • Canva
  • Sydney, New South Wales, Australia

Job Description

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 75 million monthly active users across 190 different countries and a team of over 2,800 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.


About the group

The Teams & Subscriptions Growth group is on a mission to show the world the value of Canva at work and in the classroom. We’re laser focused on driving impact on key metrics for acquisition and retention of paid customers, adoption of Canva amongst teams and as an essential tool for collaboration.

We partner with other product groups and teams, leveraging our mature experimentation framework, data and research capabilities to maximise the impact and performance of all the amazing features that we launch on a regular basis.

We have come a long way, but we have huge company growth aspirations and crazy big goals; as a content designer joining the Teams & Subscriptions Growth group you’ll be critical in helping us make Canva a household name.

About the subspecialty

We're on a mission to help our users fulfil their goals with clarity and joy.

We’re looking to achieve this by building an amazing team with a culture of clear and crisp writing. Our focus is on systems, not just sentences. We create and improve flows, not just the words. We seek to have deep impact on key areas, not just shallow impact everywhere. 

Content Design is a small and growing part of our Design specialty. Canva sees content as a crucial part of its ongoing success – and we’re really focused on improving our content experience. We have a fun, human voice that we want to do a better job of getting across to our users, instead of, you know, “generic UX writing” voice. 

We’re passionate about working together to create the future of Content Design at Canva; it’s not a top-down approach.

Your opinion matters! You’ll also get lots of support from the diverse content team across the business. As soon as you arrive, we’ll be saying “Thank goodness you’re here!” 

The content design specialty collaborates closely with PMs, Designers, Engineers and Design Researchers to identify solutions that prioritise our users’ needs.

What you'll do:

  • Content Design: You’ll use your writing skills and User Experience principles to craft UX copy that helps Canva users to collaborate without the headaches. You’ll also work with the rest of the Content Design team to solve problems we’re all facing, so we can continue to build a robust, thriving specialty.
  • Results: Your frictionless and friendly copy isn’t just for show – it’ll move the needle on the metrics that matter at Canva. 
  • Collaboration: You’ll bring design, PMs, engineers and researchers together to find the best solutions for our users.

We are looking for:

  • You’re a senior Content Designer who’s got a proven track record of solving complex problems, ideally in the tech/SaaS industry. This means you have at least 3-5 years of content design or UX writing experience.
  • You’ve owned Content Design research before and can champion best practices for studies and experiments in the messaging space.
  • You have incredible writing chops and an impressive content design portfolio, and are a stickler for brand voice, consistency and style.
  • You know how to work independently, but you also love collaborating with people from different disciplines and sharing the power of content design.
  • You’ve got a good balance between big-picture thinking and nailing the details.
  • You’re not afraid of complex problems – in fact, that’s where you thrive.
  • You know how to get buy-in from key stakeholders. You’ve got a track record of bringing people on the journey with you – they know what’s changing and why.
  • You like to move quickly, and aren’t afraid of fast growth and rapid change. Canva is growing faster than you can imagine – which means solutions that worked 6 months ago might break. You’re up for that challenge.
  • You know how to prioritise ruthlessly and handle responsibilities for a wide number of projects – focusing your attention on the areas that matter most.

What the candidate will learn and how will they develop at Canva

  • The opportunity for growth is huge – creating company-wide solutions, and seeing them through long-term.
  • You’ll be able to work in a fast-moving environment and see how your ideas work at scale.
  • We want this to be a mutually exciting relationship, so we’ll support your growth and development throughout your time at Canva.

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Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for full-time Canvanauts include: 

Equity packages for you to truly be a part of the Canva journey. Hybrid work model (in-office & from home) coming together for 8 days a year.
Flexible leave so you can recharge, give back, support others or focus on your own professional development.
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.
Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.
Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.