Jan 15, 2022

Customer Service (Atlas McNeil)

  • Bunzl Asia Pacific
  • Dandenong South VIC 3175, Australia
Customer Service

Job Description

  • Fixed Term Contract role based in Dandenong South, VIC
  • Join a stable global business that offers essential services



As part of the Bunzl Group, Atlas McNeil Healthcare (AMH) is a leading distributor of an extensive range of surgical and medical supplies, tailored to those in the Aged Care and Home Care community. High quality products, combined with Care, Compassion and Understanding as the core values, our team at Atlas McNeil consistently strive to support the people, community and environment we live in.

When you join Bunzl, you’re not just joining an organisation, you are joining a family-like environment within a great team. You will have significant access to management who value our employees as their number one asset. This is a fast-paced environment which delivers variety and challenge at every turn. And the hours are great too, with no weekend work.



As one of the front-line people in our Healthcare Community sector, you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers.

Your role is vital in delivering an efficient, accurate and timely service through face-to-face, phone and email interactions. Part of your day-to-day will involve processing orders and responding to customer enquiries, informing customers of delays or changes to delivery, NDIS administration and support when required by the AMH Community Supervisor and ensuring communication flows within the Customer Service team itself, and other areas of the business.



You’ll have that same entrepreneurial spirit that we live and breathe here at Bunzl. You’ll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. Reliable and enthusiastic, your excellent people skills enable you to negotiate win-win outcomes within timeframes and expectations.


The other essentials we are looking for are:

  • Demonstrated experience in a similar role
  • Excellent telephone manner and interpersonal skills
  • Computer literate and competent in Microsoft applications
  • Ability to work in a collaborative team environment
  • A commitment to customer service excellence



Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.



With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in Australia that investment is building a sustainable environment for our staff, customers and those who follow.



At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.



At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.


We are a Circle Back Platinum Employer – we commit to respond to every applicant.


No Agencies please.