Jan 14, 2022

Customer Service Officer, Part time | Fleurieu Branches | SA

  • Bendigo and Adelaide Bank
  • South Australia, Australia
Customer Service

Job Description

Do more, dream more, become more. Welcome to Bendigo. 

About us 

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.  

Be the difference. Be part of Bendigo Bank. 

About the team and role

Beaches, vineyards, hills; the Fleurieu Peninsula has it all! Only 45 minutes from the Adelaide CBD, community is paramount to the suburbs and towns that make up this fabulous region. The Fleurieu has an abundance of local shops, schools, public transport, and is a flourishing community with opportunity for all. Our Fleurieu team has four branches at Aldinga Beach, Willunga, Victor Harbor and Goolwa and a presence on the Main Street of McLaren Vale.

As a Customer Service Officer, you will be the face of the Community Bank branches, leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them achieve their financial goals.

We have a Permanent Part time position predominately based in our Goolwa and Victor Harbor Branches, however flexibility is key as you will need to be available to work across all four locations at times and attend after hours functions across the Fleurieu when required. This position is working 45 hours per fortnight, however this can increase from time to time given business needs.

About you

A successful Customer Service Officer will bring:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • A strong desire to find solutions that meet customer needs
  • An ability to confidently talk to customers face to face or over the telephone 
  • A values driven and career orientated approach
  • A willingness to be actively involved in local community engagement activities that make a difference
  • Experience contributing to a team environment
  • Flexibility to attend after hours functions across the Fleurieu is essential
  • Flexibility to work from any location within the Fleurieu as business needs require
  • An eagerness to understand and share with others what makes our bank different
  • Experience in the banking and finance industry - a plus but certainly not essential 

Why us? 

There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank. 

At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. 

Further Information

Please review the position description:  7c2a21a2-ea3d-4f88-86ca-168799666eb6.png Customer Service Officer Position Description - May 2017.pdf

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now. 

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.