Jan 10, 2022

Customer Service (Atlas McNeil)

  • Bunzl Asia Pacific
  • Adelaide Airport (ADL), 1 James Schofield Dr, Adelaide Airport SA 5950, Australia
Customer Service Sales

Job Description

  • Full time position based in Adelaide Airport Business District
  • Join a stable global business that offers essential services
  • Great support and opportunity for career progression



As part of the Bunzl Group, Atlas McNeil Healthcare is a leading distributor of an extensive range of surgical and medical supplies, tailored to those in the Aged Care and Home Care community. High quality products, combined with Care, Compassion and Understanding as the core values, our team at Atlas McNeil consistently strive to support the people, community and environment we live in.

When you join Bunzl, you’re not just joining an organisation, you are joining a family-like environment within a great team. You will have significant access to management who value our employees as their number one asset. This is a fast-paced environment which delivers variety and challenge at every turn. And the hours are great too, with no weekend work.



As one of the front-line people in our Healthcare sector in the medical, continence and wound care space, you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers. This is a customer service role but also includes some sales support responsibilities.

Part of your day-to-day will involve entering and processing orders, responding to customer enquiries, maintaining the online ordering system, and actioning inbound calls regarding a variety of our products and services. Your role is vital in delivering an efficient, accurate and timely service through face-to-face, phone and email interactions. You’ll also ensure communication flows within the Customer Service team itself and other areas of the business.

This role is office-bound and is quite autonomous, where you will be given certain tasks and work with other members of the customer service and sales team. You will be reporting into the Customer Service Manager and join a supportive and friendly team.



You’ll have that same entrepreneurial spirit that we live and breathe here at Bunzl. You’ll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. Reliable and enthusiastic, your excellent people skills enable you to negotiate win-win outcomes within timeframes and expectations.

Having worked in a customer service role, you will already have strong customer and time management skills that have been developed within an office-based environment. Excellent verbal and written communication skills, strong admin capability, and high-level multi-tasking are also on your check list.


The other essentials we are looking for are:

  • Excellent telephone manner and interpersonal skills
  • Strong numerical and analytical ability
  • Computer literate and competent in Excel
  • Background or prior experience in Pharmacy would be an advantage
  • Experience with data entry is preferred



Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.



With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in Australia that investment is building a sustainable environment for our staff, customers and those who follow.



At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.



At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.


We are a Circle Back Platinum Employer – we commit to respond to every applicant.


No Agencies please.