Jan 10, 2022

Home Lender | Consumer Connection

  • Bendigo and Adelaide Bank
  • Adelaide,Bendigo,Ipswich
Customer Service

Job Description

Do more, dream more, become more. Welcome to Bendigo. 

 

About Us 

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place. 

Be the difference. Be part of Bendigo Bank. 

 

About the role 

The Home Lender position is known internally as a Customer Relationship Manager, you will be responsible for the success of our customers via the provision of relevant products and services that truly meet their financial and wealth needs. 

You will play an integral part in driving growth via business development activities and processing and assessing loans. 

You will be working in a dynamic, connected and fun environment with a team of customer consultants, lending specialists and team leaders. You will answer consultant calls, respond to customer calls, emails and web requests, and get involved with a range of customer campaigns and initiatives.

This is a Permanent Full time position with working hours on a rotating roster and at times will be required to work across a spread of hours, Monday to Friday from 9.00am to 7.00pm AEST/AEDT and Saturday from 9.00am to 5.00pm AEST/AEDT. Based in any of our Adelaide, Ipswich, or Bendigo offices. 

 

This position will commence Monday, March 28th 2022

 

About you 

  • Demonstrated ability to connect and understanding customer needs, identify opportunities and actively grow a customer base
  • Demonstrated history of achieving strong sales results
  • A solid track-record managing home loan, personal loan and credit card applications with highly developed lending and credit analysis skills
  • Attention to detail and a passion for ensuring your consumer lending is compliant and within the bank’s guidelines
  • A strong understanding of Bendigo and Adelaide Bank products and services

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank. 

 

Why us? 

There's so much more to a career with Bendigo Bank than just banking.  

You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine.  

After all, YOU are the difference that makes us the better big bank. 

 
At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. 

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now. 

For more information, please review the Position Description: Download File Position Description - Customer Relationship Manager.pdf