Jan 04, 2022

Business Banking Associate - Delphi Bank Preston

  • Bendigo and Adelaide Bank
  • Melbourne,Victoria
Customer Service

Job Description


At Delphi Bank when we see Community, we see Family

Still Passionate, Still Growing, Still Banking


  • Develop your career with a trusted and reputable community-based bank 
  • Work locally whilst being part of well-known national banking group 
  • Credit, financial & customer needs analysis. Loans administration
  • Build a strong connection with new and existing business customers


About the role

Reporting to the Senior Relationship Manger you will proactively support our Relationship Managers who in turn support the growth of our customers.  This is a customer facing role where you will build strong relationships with our customers including having the opportunity to join the Relationship Manager on customer visits to gain insights into their business and banking requirements. 


This role involves:

  • Manage the end-to-end loan application process, processing of documentation, maintain customer files and completion of annual reviews
  • Financial analysis, completion of credit submissions, adherence to policy and procedures for all commercial lending approvals
  • Drive portfolio growth by proactive consultation and referrals, matching appropriate products to customer needs
  • Build deep customer relationships, provide timely and quality responses to requests for information or assistance and consistently ensure your customers are feeling the experience of belonging at Delphi Bank


Located in Preston branch, this is a full time, permanent position with flexible work options. To grow in our niche market with opportunity to raise your profile as a Banker you will need to have availability to attend events outside of core business hours when required.


Does this sound like you?

  • Excellent financial acumen with credit and financial analysis skills, ideally also with experience writing credit submissions
  • Experience in the banking or financial services industry
  • An understanding of end-to-end lending process and lending products would be highly regarded
  • Strong interpersonal & relationship building skills with customers, colleagues and stakeholders
  • High attention to detail and strong organisational skills with the ability to prioritise and meet deadlines
  • Proactive and self-motivated with a willingness to learn
  • General understanding of the Hellenic culture and community - fluency in the Greek language would be looked upon favourably 
  • Tertiary qualification in business or finance highly regarded


About Delphi

At Delphi Bank, not only does our name ‘Delphi’ symbolise a strong connection to our Hellenic roots, but it also most importantly represents a journey of growth and opportunity.

With over 20 years of history, our customers and the community are at the forefront of everything we do. 

Today we are a proud member of the Bendigo Bank Group, one of Australian most respected and trusted financial service providers.  As we continue to grow together, we provide our customers, their families and their businesses with new opportunities, through our ongoing commitment to engaging, investing, and sponsoring organisations and events in our local community.

Relationships are the key to our success, and we take the values that the Hellenic culture is known for like family, food, culture, music and entrepreneurialism and apply them to our relationship model to form a deep and personal connection with our customers and their families.


Why us?

There's so much more to a career with Delphi and Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process


Applications close 31st January 2022.  If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.

To find out more about working at Delphi Bank or at Bendigo and Adelaide Bank or to view other opportunities visit www.bendigoadelaide.com.au/careers.


It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.