Nov 13, 2021

People Shared Services Analyst

  • Canva
  • Manila, Metro Manila, Philippines

Job Description

We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.  
About UsAt Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 
Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.
At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.
Since our launch in August 2013, we have grown exponentially, amassing over 10 million users across 179 different countries who have created more than 400 million designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of!
The team and role
Canva’s People Team is on a mission to build the most effective and engaged company in the world! Our success is in finding, growing and empowering the best engineers, designers, product managers, growth marketers and operators to ship incredible products for our global design community.  
We are looking for a People Shared Services Analyst to join the People Group and to be part of our incredible growth story. You’ll be the first point of contact for all employee queries, working closely with a wide variety of stakeholders such as IT, Finance, Legal, and leaders to deliver exceptional employee experiences. 
You’ll thrive in a fast-moving, fluid environment, supporting the day-to-day delivery of HR operational support across all our global regions. If your sweet spot is at the intersection of people, process and technology, and you get a kick out of delivering value to customers, streamlining processes and problem solving for scale, this is the role for you.

What you'll do:

  • Provide advice and support to our employees from pre-employment through to offboarding.
  • Coordinate employee onboarding with various stakeholders to ensure new hires are set up for success.
  • Ensure the highest level of data accuracy and data integrity within our HR systems.
  • Generate and analyse HR reporting, drawing useful insights and offering recommendations.
  • Liaise effectively and collaboratively with others to resolve employee queries.
  • Maintain our self-service knowledge base to keep information up to date and relevant for employees.
  • Drive operational excellence within the People Shared Services function by maintaining living and breathing standard operating procedures.
  • Identify and deliver continuous improvement initiatives.
  • Provide support to our people programs across all our global regions. 

What we’re looking for:

  • Degree in Human Resources Management, Psychology, Economics or other relevant fields.
  • Experience working in an HR Shared Service function (HR Administration or HRIS Support) that caters to other regions such as APAC, the Americas & EMEA.  
  • Familiarity with managing an HRIS such as Workday.
  • Outstanding attention to detail, analytical and organisational skills.
  • Excellent communication skills (written, verbal and interpersonal).
  • Highly organized and able to prioritise work to deliver results and in a fast-paced environment.
  • Customer focused and collaborative. Key to this role is the ability to listen, prioritise, and deliver accurate and speedy results.
  • Able to confidently work with various stakeholders to get things done, and maintain employee confidentiality, and data integrity and security.
  • Ability to learn new technologies, processes and approaches.
  • Brings energy, positivity and a proactive approach to work. 

Benefits:

  • Competitive salary, plus equity options
  • Free meals everyday! We have talented In-house chefs that cook delicious breakfast and lunch for us everyday.
  • Gym membership allowance
  • Professional education allowance
  • Mental health benefit through employee assistance program.
  • Competitive HMO and Leave benefits
  • Sponsored social clubs and team events
  • Countless fun and quirky celebrations
  • Work in one of the coolest office in Makati


Canva is currently one of Australia’s hottest technology startups and has been ranked Australia’s #1 place to work. 
We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces for every mood, to help you do great work. At Canva you can be part of a company that is growing rapidly, building a product that users really love. 
Psst - We have in-house chefs that whip up amazing breakfasts and lunches for the whole team - check out what's cooking at: https://instagram.com/canvalifeOne of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.
We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.