Nov 09, 2023

Tech Learning & Development Specialist

  • REA Group
  • Richmond, Melbourne VIC
Full time Marketing

Job Description

Tech Learning & Development Specialist

  • Join a supportive, friendly team creating engaging tech learning content and make an impact on our tech community!
  • Work from the office and home in a rhythm that suits you (the Tech L&D team love a weekly team day in the office together!)
  • Permanent role based in Melbourne
  • We are certified carbon neutral and committed to reducing our impact on the environment.
  • We have long-term partnerships with charities working to address homelessness.

We're REA

REA Group  is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two  years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

You’ll be part of our School of Tech squad, within the Tech Community Programs tribe, which sits in the Technology & Data group.

The Tech Community Programs tribe is a highly specialised group of individuals, who are the best in their fields, providing a strategic “centre of excellence” guidance across core community-focused programs for everyone in Tech at REA.

As our Tech Learning & Development Specialist you will help guide how our tight-knit Tech L&D team design & deliver learning solutions for the Technology & Data group. Our small-but-mighty team is focused on unlocking the unlimited potential of our tech community, and we manage the "School of Tech" in REA University.

We deliver tech learning through in-house programs, tech onboarding workshops, support for Guilds (Communities of Practice), events and sponsorships, and using external vendor courses. You'll work closely with the Tech L&D Manager, Coordinator, Federated learning community, tech Subject Matter Experts (SMEs) and wider REA community.

What the role is all about

  • Be the face of learning design & instruction for the "School of Tech".

  • Participate in daily stand-ups and embrace an Agile way-of-work.

  • Work with our Tech L&D Manager to hypothesize, test and implement learning solutions aligned with REA strategy.

  • Create learning resources that through workshopping requirements with key stakeholders & gathering knowledge from SMEs.

  • Create and edit video learning content – guided or provided by SMEs.

  • Create self-paced online learning, and packaged course content that SMEs can pick up and deliver (with and/or without you!)

  • Guide REA facilitators through delivering your course content.

  • Facilitate tech onboarding classrooms alongside SMEs – grow into owning our Tech Onboarding program.

  • Take a data-driven approach by incorporating measurement into learning interventions from design to delivery, review, and iteration.

  • Continuously evaluate and refine agile learning programs based on success measures.

  • Work with our Tech L&D Coordinator to launch interventions, follow a communication plan for high learning engagement, manage attendance and occasionally assist with team coordination.

Who we’re looking for

  • A Savvy Learning Designer: A knack for crafting impactful content that creates behaviour-based change. From your >3 years’ experience in similar roles you understand adult pedagogy and andragogy and know how to create content that's both engaging and accessible.

  • A Collaborative Communicator: comfortable with interviewing SMEs, liaising with stakeholders, chasing up roadblocks, and actively seeking feedback.

  • A Facilitator with Instructional Design in Mind: Interested in delivering live classrooms, both in-person and via Zoom. Able to help REA facilitators learn how to become engaging facilitators alongside you.

  • A Data-Driven Innovator: Understand the importance of integrating data into every phase of design and delivery, enabling smooth reporting and continuous improvement.

  • An Agile Mindset: Open to learning Agile project management principles to deliver iterative learning programs that improve over time.

  • A Digital Advocate: At ease with picking up new learning technologies to create online learning content for REA University and deliver live experiences on Zoom. Interested in learning how to automate and make the most of Slack.

  • A Lifelong Learner: Passionate about continuous self-improvement and learning what you need to build a career in tech learning & development. We're eager to hear about your favourite Tech/L&D resources - be they courses, learning academies, books, blogs, podcasts, or beyond.

  • A True Learning Devotee: While a Degree or Certification(s) in Education, Instructional Design, Learning Design or a related field is desired, we're open to any experience that makes you a good fit. We value passion and potential just as much as formal qualifications.

  • A passion for tech (whether from your own hobbies/side projects, study or hands on experience) is highly desirable.

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.

We offer: 

  • A hybrid and flexible approach to working -  

  • Flexible parental leave offering for primary and secondary carers 

  • Programs to support mental, emotional, financial and physical health & wellbeing

  • Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.

  • Hack Days so you can bring your big ideas to life  

  • Performance recognition programs because hard work should never go unnoticed

Our commitment to Diversity, Equity, and Inclusion  

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?