Nov 02, 2023

Workplace Coordinator

  • REA Group
  • Sydney, NSW
Full time Facilities Hospitality-Hotel

Job Description

Workplace Coordinator 

  • Meet plenty of people within our amazing REA community and learn a wide variety of skills!

  • Deliver great customer service and support to all REA employees

  • Permanent role based onsite in our Sydney office

We're REA
REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women. 

Where the team fits in
The Workplace Coordinator sits within The Finance and Business Services team, or FaBS as we like to call them, which is the engine room of the REA Group. The team is comprised of Finance, Risk & Assurance, Workplace Experience & Procurement, Investor Relations, Corporate Development and Corporate Communications. 

For our Workplace team, the staff are our customers, we look after them. We support our people and give them a pleasant and safe working experience in the office and at home. We’re onsite, front of house, and always offering a helping hand.

What the role is all about

  • Support the Workplace Manager of our national sites across Australia through the resolution of day-to-day operational issues raised by internal stakeholders and suppliers

  • Manage incoming / outgoing calls, emails, Slacks, and in-person enquiries at reception (this position manages our reception desk 5 days a week)

  • Monitor and action PWE (Procurement & Workplace Experience) tickets that relate to office coordination

  • Assist the WHS Committee group to implement workplace safety programs and information in and around the office

  • Assist the Sustainability team to implement sustainable measures in and around the office

  • Assist the People Services team to implement parking, benefits, new starter and departures, and policies

  • Assist the Enterprise Tech Support team to ensure the office and staff tech is working optimally

  • Process invoices and keep to team approved budget

  • Coordination of reactive, scheduled, and preventative maintenance for all assets and building facilities across Australia

  • Management of on-site trade contractors and suppliers, including site induction to ensure OHS compliance and facilitate all site and building access

  • Manage all building and equipment maintenance requests across all managed sites and monitor all works orders until complete

  • Perform weekly workplace inspections across all floors in our Melbourne head office, focused on WHS, workplace hazards, the working environment and cleaning services

  • Assist with workplace events – room set ups/pack downs, moving furniture, visual displays, deliveries, loading dock access, facilitating additional cleaning or any building facilities request.   

  • Conduct office audits for general housekeeping and cleaning.  Attend monthly cleaning meetings to discuss supplier performance and track any issues.  

Who we’re looking for

  • Previous experience within office management, Workplace, or Facilities management 

  • A real people person!

  • A quick learner and multi-tasker

  • Exceptional phone manner

  • Work productively in a fast paced and agile environment 

  • Someone who likes to smile, laugh, and have fun with staff

  • Look at tricky situations through a solutions-focused lens

  • Ability to lift light weight furniture and parcels in a safe way

  • Superior organisation skills

  • A proactive and approachable demeanour – a positive outlook is everything!

  • Someone who is tech-savvy and keen to keep learning

  • A team player – you take a proactive approach to supporting your team and enjoy work collaboratively 

The REA experience
The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.

We offer: 

  • A hybrid and flexible approach to working -  

  • Flexible parental leave offering for primary and secondary carers 

  • Programs to support mental, emotional, financial and physical health & wellbeing

  • Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.

  • Hack Days so you can bring your big ideas to life  

  • Performance recognition programs because hard work should never go unnoticed

Our commitment to Diversity, Equity, and Inclusion  
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?