REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in
The Customer Channels tribe is responsible for the primary channels via which we deliver experiences to our customers, this includes Ignite, Partner Platform and Agent Admin. The tribe currently has 4 squads, 2 Ignite squads and 2 Listings squads. Ignite is our strategic channel for customer self service, and the Listings squads manage our strategic b2b customer platform and our core listing processing systems.
Delivering customer experiences and listings is a core function of our Australian business, so the Customer Channels tribe works closely with many other teams across REA to support the delivery of a diverse range of products.
While this role resides in the Customer Channels portfolio, the focus is on the Channels Consolidation program of work. Channels Consolidation involves the uplift of our legacy listing’s infrastructure and a migration of key customer facing services to our modern Ignite platform for both web and app. Channels Consolidation extends beyond the customer group and will require collaboration and stakeholder management across other parts of REA, such as PropTrack, Consumer, Data Services.
What the role is all about
As a Senior Business Analyst, you will be responsible for the solution design and delivery of products and services in a collaborative team environment using agile methods. The role requires full involvement through the entire SDLC – from concept, discovery and requirements through specification, development, testing and release. You will be responsible for:
Who we’re looking for
The REA experience
The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.
Our commitment to Diversity, Equity, and Inclusion
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more eﬀective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?