Sep 15, 2023

Application Support Engineer

  • REA Group
  • Sydney, NSW
Full time Finance Information Technology

Job Description

  • Experience Hybrid working arrangements in a flexible environment
  • 12-month Fixed Term Contract, based in Melbourne or Sydney.

We're REA

REA Group  is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two  years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

It’s an exciting time to be part of Financial Services. You will be part of a team working together to solve unique challenges, like how to better connect Australian property seekers with finance and mortgage advice.

Financial Services sits at the unique juncture of REA Group’s vast consumer audience on, the nationally recognised Mortgage Choice brand, and the unparalleled property data and insights offered by PropTrack. We are working to bring these elements together to deliver true innovation in how Australians find and finance property.

Combining cutting-edge technology, financial expertise, strong relationships with our national mortgage broker network and a team of fantastic people, Financial Services will empower you to experience a different kind of career.

What the role is all about

We’re currently on the hunt for a skilled Application Support Engineer to join our Financial Services team. The ideal candidate will have a passion for technology and interest in the financial markets. You will be responsible for designing, implementing, and maintaining highly available and reliable applications and infrastructure. We are seeking a candidate to support and maintain our current Data Centre application footprint whilst contributing and managing our transition to AWS cloud. 

  • Provide primary operational support and engineering for multiple distributed software applications 
  • Take a holistic view of production system health, covering key components of applications, infrastructure, and related AWS and GCP services 
  • Manage operational aspects of our existing product suites in a complex environment undergoing technological transformation, security and compliance management, high availability design and disaster recovery planning. 
  • Develop, configure, and maintain automation tools and CI/CD process using Powershell, TeamCity, Octopus Deploy 
  • Experience supporting C# and Javascript 
  • Monitor system performance and identify areas for improvement across infrastructure and application stack using New Relic, Redgate Monitoring, Logic Monitor and Splunk 
  • Provide primary operational support and engineering for multiple distributed software applications including Microsoft SQL Server and dotnet applications hosted on Windows IIS. 
  • Design, implement and document highly available and reliable systems and infrastructure using Nutanix, Windows Hyper-V, Google Cloud Platform, AWS and other technologies 
  • Monitor the security of the production environment by working closely with REA security teams 
  • Supporting after hours deployment and monitoring as part of an on-call roster. 

Who we’re looking for

  • Experience with container technologies such as Kubernetes, Docker and Windows Containers 
  • Configuration tools such as Puppet, Ansible and Terraform 
  • Implement and manage identity and access management solutions using Ping Identity 
  • Supporting Microsoft Dynamics CRM and IBM WebSphere applications 
  • Collaborate with cross-functional teams to migrate applications to AWS cloud environments 
  • Experience with networking and administering Windows Active Directory 

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.

We offer: 

  • A hybrid and flexible approach to working -  
  • Flexible parental leave offering for primary and secondary carers 
  • Programs to support mental, emotional, financial and physical health & wellbeing
  • Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.
  • Hack Days so you can bring your big ideas to life  
  • Performance recognition programs because hard work should never go unnoticed

Our commitment to Diversity, Equity, and Inclusion  

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?