The Australian Financial Complaints Authority (AFCA) is the one-stop-shop for consumers and small businesses with a complaint about banking, credit, insurance, superannuation, investments and advice. We provide fair, independent and effective solutions for financial disputes.

Established in 2018, AFCA is Australia’s only ombudsman service for the financial services sector. We work with consumers, small businesses, industry, regulators and Government, to raise standards and reduce financial disputes through innovative solutions, education and communication. We deliver to the Australian community services that are easy to use, free for complainants, efficient, timely and impartial.

AFCA’s diverse workforce is made up of more than 800 team members from across Victoria and New South Wales, with expertise in dispute resolution, finance, insurance and superannuation.

Our people are driven by our values to be fair and independent, transparent and accountable, honest and respectful and proactive and customer focused. We’re passionate about fairness and delivering a trusted and ethical service and excellent customer experience , and our culture and workplace reflect the diversity of those we serve. We share a vision to be a world class ombudsman service: raising standards and minimising disputes; meeting diverse community needs, and trusted by all.

Full time
AFCA Melbourne VIC, Australia
Executive Team Assistant Support senior executives by providing unrivaled levels of assistance. Admin| Diary Management | Coordination and Proactive Executive Support.  Permanent, ongoing and secure role – with work/life balance! Work flexibly from home and our state-of-the-art CBD offices. Access to generous employee benefits and tangible wellness initiatives. About AFCA AFCA is a financial ombudsman service for consumers and small businesses that have a dispute with their financial firm over issues such as banking, credit, general insurance, financial advice, investments, life insurance or superannuation. We are not a regulator or government organisation, we are a not-for-profit with an independent Board. AFCA’s diverse workforce is made up of more than 800 team members from across Victoria and New South Wales. About the opportunity    The role of Executive Team Assistant is a critical support role of an...
Sep 06, 2021