36 Customer Service jobs

Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want a job where you can help your community achieve big things and have some fun along the way.  You’ll bring:   Extensive experience in a customer service or sales environment   Demonstrated competence in achieving consistent sales results   An ability to confidently talk to customers face-to-face and over the phone    An eagerness to understand and share with others what makes our bank different   Experience in the banking and finance industry - a plus but certainly not essential  About the role   Our vision is to become Australia’s bank of choice, and you’ll play an...

About the role Based at any of our head office locations, this permanent, full time Customer Improvement Analyst Role will form part of a unit that reports to the Senior Manage Process Improvement and will be a key influence in the Operational Enablement Function that focuses on supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise and improving the employee experience. The Operational Enablement team also provides insights to enable leaders to manage their capacity in line with workload requirements, review standard work-practices and take a future view on the management of the workforce In this role, you will identify ways in which the customer journey can be improved across the bank. This may include completing customer journey maps, analysis of data and SLAs in terms of customer experience, reviewing process maps and customer feedback to identify ways in which the customer experience can be improved....

Be the difference. Be part of Bendigo Bank. About you   You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want a job where you can help your community achieve big things and have some fun along the way.  You’ll bring:   Extensive experience in a customer service or sales environment   Demonstrated competence in achieving consistent sales results   An ability to confidently talk to customers face-to-face and over the phone    An eagerness to understand and share with others what makes our bank different   Experience in the banking and finance industry - a plus but certainly not essential   About the role  Our vision is to become Australia’s bank of choice, and you’ll play an...

Do more, dream more, become more. Welcome to Bendigo. About Us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.   Be the difference. Be part of Bendigo Bank. About the role   Known internally as a Customer Relationship Officer, and affectionately referred to as a CRO; the role provides a high standard of professional service that explores the customer’s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle.  You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community.    The successful candidate will...

Drive the success of the business and truly connect with your customers Relationship building, consumer lending, sales conversations and team mentoring True work/life balance Do you have lending experience and leadership aspirations?   About the team and role Known internally as a  Customer Relationship Officer,  the role provides a high standard of professional service that explores the customer’s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle.  You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community.  You will actively engage our customers to explore the best products and services to suit their needs. The successful candidate will closely support the Branch Manager in developing and coaching team members to understand our products and services and to provide quality referrals.  We are...

Be the difference. Be part of Bendigo Bank. About you   You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want a job where you can help your community achieve big things and have some fun along the way.  You’ll bring:   Extensive experience in a customer service or sales environment   Demonstrated competence in achieving consistent sales results   An ability to confidently talk to customers face-to-face and over the phone    An eagerness to understand and share with others what makes our bank different   Experience in the banking and finance industry - a plus but certainly not essential   About the role  Our vision is to become Australia’s bank of choice, and you’ll play an...

Do more, dream more, become more. Welcome to Bendigo.  About us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.   Be the difference. Be part of Bendigo Bank. About the role   As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.  You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals....

Do more, dream more, become more. Welcome to Bendigo.    About us    We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.    Be the difference. Be part of Bendigo Bank.    About the role    As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.    You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our...

Canva’s Commitment and Mission At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!  Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 110+ million monthly active users across 190 different countries and a team of over 3,400 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of.  Join us and design your future. About the Group/Team The Customer Systems sub-group of the Information Technology (“IT”) group drives secure and scalable adoption of technologies that enable Canva’s scale. This is a...

About the role Based at any of our head office locations, this permanent, full time Customer Improvement Manager Role will form part of a unit that reports to the Senior Manager Process Improvement and will be a key influence in the Operational Enablement Function that focuses on supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise and improving the employee experience. Working within an agile environment, you will be responsible for understanding what matters most to our customers experience, predominately via phone and in relation to other interaction points our customers may utilise; such as in person, Social Media, Digital, branches, feedback surveys and through our website. Through understanding, you will design relevant and actionable solutions to improve how we better service our customers future financial needs. You will lead this program of works by integrating available customer data and...

Do more, dream more, become more. Welcome to Bendigo. About Us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.   Be the difference. Be part of Bendigo Bank. About the role   Known internally as a Customer Relationship Officer, and affectionately referred to as a CRO; the role provides a high standard of professional service that explores the customer’s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle.  You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community.    The successful candidate will...

Do more, dream more, become more. Welcome to Bendigo. About us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.  Be the difference. Be part of Bendigo Bank.  About the role As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.  You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals....

Do more, dream more, become more. Welcome to Bendigo. About us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place. Be the difference. Be part of Bendigo Bank. About the role Known internally as a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community. You will actively engage our customers to...

Are you looking to take your career to the next level in customer service? Are you a great conversationalist with a curious nature?   Are you up for the challenge of sharing with our customers how the bank can help?   Do you want to play a role in helping customers achieve their financial goals?   If you answered yes to these questions, you could be the ideal candidate for the Customer Engagement Consultant role in Customer Contact Third Party Sales & Engagement team. About the Team Our team onboards and develops the relationships with our third-party customers. Our team supports customers from our strategic partners such as Qantas, Tic: Toc and our broker channel. Our team environment is a dynamic, connected, and fun environment, with customer engagement consultants, lending consultants, home lending specialists, and broker support business development associates, led by our specialist team leaders.  About the role   The role is responsible...

Be the difference. Be part of Bendigo Bank. About you   You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want a job where you can help your community achieve big things and have some fun along the way.  You’ll bring:   Extensive experience in a customer service or sales environment   Demonstrated competence in achieving consistent sales results   An ability to confidently talk to customers face-to-face and over the phone    An eagerness to understand and share with others what makes our bank different   Experience in the banking and finance industry - a plus but certainly not essential   About the role  Our vision is to become Australia’s bank of choice, and you’ll play an...

Do more, dream more, become more. Welcome to Bendigo.    About us  We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.   Be the difference. Be part of Bendigo Bank.    About the role   As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.   You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their...

Be the difference. Be part of Bendigo Bank. About you   You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want a job where you can help your community achieve big things and have some fun along the way.  You’ll bring:   Extensive experience in a customer service or sales environment   Demonstrated competence in achieving consistent sales results   An ability to confidently talk to customers face-to-face and over the phone    An eagerness to understand and share with others what makes our bank different   Experience in the banking and finance industry - a plus but certainly not essential   About the role  Our vision is to become Australia’s bank of choice, and you’ll play an...

Do more, dream more, become more. Welcome to Bendigo.    About us  We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.  Be the difference. Be part of Bendigo Bank.    About the role  As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.  You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their...

6 Month Contract Opportunity Work from our Bendigo Centre Corporate Office Benefits includes flexible working, learning programs & discounts on banking About the division Technology and Transformation is accountable for the development, implementation and running of business systems and infrastructure in an efficient, stable and robust manner to enable business change and growth. The IT Service Desk forms part of the Service Management and Group Support Practice. Our mission is to provide exceptional customer service and support the technology needs of the Bendigo and Adelaide Bank staff to enable them to service our customers.   About the role The primary function of the IT Service Desk Analyst is to provide 1st level customer support and incident resolution to all users of technology within the Bendigo and Adelaide Bank. This is achieved via 2 functions within the broader Service Desk team: IT Helpdesk Call Centre and Alliance Bank IT Helpdesk Call...

Do more, dream more, become more. Welcome to Bendigo. About us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place. Be the difference. Be part of Bendigo Bank. About the role As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals. This...