3 Accounting jobs

This role is designed to act as Senior Technical Analyst for our data feed issues experienced by the users of the Class software suite. You will be one of our tech savvy Feeds team members, ensuring that our customers' data is feeding appropriately and accurately and escalating issues to the software development team where necessary. This role is permanent full-time and offers the opportunity to work from home up to 3 days per week. Our offices are based in Sydney CBD. (Currently as we are in lock-down, you will work from home until it is safe to return back to the office.) Key responsibilities: Provide data feeds support and resolution for our customer base of accountants, financial advisors, book keepers and legal professionals Raise Jira tickets for data feed issues requiring escalation to the Feeds Development Team Liaise with suppliers and customers via phone and email to ensure that communication lines are clear between all parties Document procedures and...

As an Associate Customer Service Consultant you will act as the initial point of contact for our clients’ day to day issues with using Class' suite of products/platforms. You will provide excellent software application support and problem resolution for our users. This role is permanent full-time and offers the opportunity to work from home up to 3 days per week. Our offices are based in Sydney CBD. (Currently as we are in lock-down, you will work from home until it is safe to return back to the office.) Responsibilities: Answer and log customer enquiries received via phone, email, and other channels Collaborate with colleagues to resolve unusual and complex customer requests, following the escalation process as required Maintain customer relationships and provide exceptional customer experience Assist with the development of help documentation and other training materials for new and existing features Raise system issues, enhancement requests, and provide product...

Fulltime Permanent Opportunity based in Cannon Hill Deliver management accounts, budgets and forecasts for our organisation Become part of an organisation dedicated to making a difference to people’s lives What can we offer you? An attractive remuneration package including Salary Packaging , package up to $15,900 per year tax free! Less tax = more take home pay In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.) Corporate Health Insurance plans and discounts with our corporate partners An Employee Assistance Program - a free and confidential phone-based counselling service available to all staff and immediate family members Encouraged and supported ongoing professional development and diverse career opportunities Paid parental leave, portable long service leave and purchased leave option (additional 2 weeks of leave every year) Onsite...